Troubleshooting

The camera is a microcomputer-controlled device. External noise and interference (from a TV, a radio, etc.) might prevent it from functioning properly.

The following phenomena are not malfunctions.

The camera heats up when it is used for a long time.

The battery heats up during charging.

When playing back a video fi le, the image stops momentarily or the sound is interrupted at junctions between scenes.

To solve the problem, fi rst follow the instructions below.

If the problem is not solved, reset the camera. ( p. 76)

If the problem persists, please consult your nearest JVC dealer.

Card

Power

Recording

Trouble

Action

Check that the microSD card is facing the right direction.

Cannot insert the microSD card.

Connect the AC adapter correctly.

No power is supplied. Recharge the battery.

After the low

When the camera has warmed up after being cold, the camera

temperature message

may switch itself off to check it is operating correctly.

is displayed, the

 

power turns off when

 

the camera warms up.

 

 

 

There is a sound

When you turn on/off the power, the lens cover opens/closes

when turning on/off

automatically and this causes a sound. This is not a malfunction.

the power.

 

Recording cannot be

Set the power/mode switch to ON.

performed.

Press the PLAY/REC button to select the recording mode.

 

If the camera temperature increases, REC fl ashes in the LCD

 

monitor. If the temperature continues to increase, operation stops

Recording stops by

automatically to protect the HDD.

Move to a place where the camera is not affected by excessive

itself.

sound or vibration.

 

 

Recording stops automatically after 12 hours of continuous

 

recording.

The focus is

Clean any dirt or water droplets from the lens.

Set focus to the automatic mode.

not adjusted

If you are recording in a dark place or a subject that has no

automatically.

contrast between dark and light, adjust the focus manually.

 

Use backlight compensation or Nightalive.

The recorded subject Set the brightness to the [+] side.

is too dark.For videos, set [GAIN UP] in the video menu to [AGC] or [AUTO].

For still images, set [GAIN] in the image menu to [AUTO] or [400].

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