Troubleshooting (Continued)
Playback
problems Other
| Trouble | Action | |
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|
| • Sometimes playback is interrupted at the connecting section |
| Sound or video are | ||
| interrupted. | between two scenes. This is not a malfunction. | |
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|
| • Select [PLAYBACK MPG FILE] then search the video on the index |
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| screen. |
| Cannot find a recorded | (Video files that have damaged management information can be | |
| played back.) | ||
| video. | ||
| • Cancel group display and date search functions. | ||
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| |
|
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| • Change the setting in [REC MEDIA FOR VIDEO] or [REC MEDIA |
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|
| FOR IMAGE]. (Files on other media are not displayed.) |
|
|
| • Check the remaining battery pack charge. |
| The lamp does not flash | (When the battery pack is fully charged, the lamp does not flash.) | |
| • When recharging in either a hot or cold environment, ensure that | ||
| during battery pack | battery is being charged within the permitted temperature range. | |
| charging. | ||
| (If the battery pack is being recharged outside the permitted | ||
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| |
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| temperature range, recharging may stop to protect the battery pack.) |
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|
| • When connecting to the HDMI cable, the image or sound |
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| ||
| When connecting to | may not appear on the TV properly depending on the TV | |
| the HDMI cable, the | connected. In such cases, perform the following operations. | |
| image or sound does | 1) Disconnect the HDMI cable and connect it again. | |
| not appear on the TV | 2) Turn off and on the camcorder again. | |
| properly. |
| |
|
|
| • TVs may operate differently depending on the specifications, |
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| ||
| even if they are | ||
| not work properly, and | functions of the camcorder cannot be guaranteed to operate in | |
| combination with all the TVs. In such cases, set [HDMI CONTROL] | ||
| the TV does not work | ||
| to [OFF]. | ||
| in conjunction with the | ||
|
| ||
| camcorder. |
| |
| Cannot upload the file to | • Refer to “Q&A”, “Latest Information”, “Download Information”, etc. | |
| YouTube™ | in [Click for Latest Product Info] in the help of the provided Everio | |
| Cannot export the file to | MediaBrowser software. | |
|
| ||
| iTunes® |
| |
If a malfunction occurs in the HDD
! Perform [FORMAT HDD]. (All data is deleted.)
# If this does not solve the problem, contact the JVC customer service for repairs.
To reset the camcorder when it does not operate normally
! Close the LCD monitor and remove the power supply (battery pack or AC adapter) from the
camcorder, then reattach it. # Execute [FACTORY PRESET].
38EN