Troubleshooting

Error Message?

CHECK LENS COVER

Open the lens cover.

COMMUNICATION ERROR

Reconnect the USB cable.

Turn off this unit and the devices connected to it, and turn them on again. Reattach the battery pack.

FORMAT ERROR!

Check the operating procedure, and perform once again. "FORMAT SD CARD" （A P.59）

Turn off this unit, and turn it on again.

MEMORY CARD ERROR!

Turn off this unit, and turn it on again.

Remove and re-insert the SD card after detaching the AC adapter and battery pack.

Remove any dirt from the SD card terminals.

If the above does not solve the problem, back up your files and execute “FORMAT SD CARD”. (All data will be deleted.)

"FORMAT SD CARD" （A P.59）

NOT FORMATTED

Select “OK”, then select “YES” on the "DO YOU WANT TO FORMAT?" screen.

RECORDING FAILURE

Turn off this unit, and turn it on again.

VIDEO MANAGEMENT FILE IS DAMAGED, RECOVERY IS REQUIRED TO RECORD/PLAYBACK, RECOVER?

Select “OK” to restore. (Videos that cannot be restored will not be displayed on the index screen, but you may be able to play them back using “PLAYBACK MPG FILE” in the menu.)

"Playing a Video with Defective Management Information" （A P.31）

UNSUPPORTED SCENE!

Use files recorded with this unit. (Files recorded with other devices may not be playable.)

THIS FILE IS PROTECTED

Switch off the protect function in “PROTECT/CANCEL”. "Protecting Files" （A P.35）

CHECK CARD’S WRITE PROTECTION SWITCH

Set the write protect switch of the SD card to off.

INSUFFICIENT AVAILABLE SPACE

Delete files, or move files to a PC or other devices.

Replace the SD card with a new one.

MAXIMUM QUANTITY RECORDING FOLDERS/FILES HAS BEEN REACHED

AMove the files or folders to a PC or other device. (Back up your files.) B Select “FILE + MANAGEMENT NO” in “FORMAT SD CARD”. (All data on the SD card will be deleted.)

NUMBER OF FOLDERS OVERFLOW

AMove the files or folders to a PC or other device. (Back up your files.)

B Select “FILE + MANAGEMENT NO” in “FORMAT SD CARD”. (All data on the SD card will be deleted.)

FILE QUANTITY LIMIT EXCEEDED

AMove the files or folders to a PC or other device. (Back up your files.) B Select “FILE + MANAGEMENT NO” in “FORMAT SD CARD”. (All data on the SD card will be deleted.)

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