Troubleshooting

Use the following checklist for troubleshooting if you have problems with your LCD TV. Consult your local dealer or service outlet if problems persist. Be sure all connections are properly made when using with other units.

SYMPTOMS

POSSIBLE SOLUTIONS

 

• Make sure the power cord is plugged in.

TV does not

• Try another AC outlet.

• Power is off, check fuse or circuit breaker.

operate.

• Unplug unit for an hour, then plug it back

 

in.

 

• Station or Cable TV experiencing

Poor sound

problems, tune to another station.

• Check sound adjustments (VOL +/– and

or no sound.

MUTING).

 

• Check for sources of possible

 

interference.

 

• Station or Cable TV experiencing

 

problems, tune to another station.

Poor picture

• Make sure channels are set into memory.

• Check antenna or Cable TV

or no picture.

connections, adjust antenna.

 

• Check for sources of possible

 

interference.

 

• Check picture control adjustments.

 

• Station or Cable TV experiencing

Poor

problems, tune to another station.

• Make sure channels are set into memory.

reception on

• Station is weak, adjust antenna to

some

receive desired station.

channels.

• Check for sources of possible

 

interference.

 

• Station or Cable TV experiencing

 

problems, tune to another station.

Poor color or

• Make sure channels are set into memory.

• Check picture control adjustments.

no color.

• Check antenna or Cable TV

 

connections, adjust antenna.

 

• Check for sources of possible

 

interference.

Picture

• Station or Cable TV experiencing

problems, tune to another station.

wobbles or

• Make sure channels are set into memory.

drifts.

• Cable TV company is scrambling signal.

 

• Adjust antenna.

SYMPTOMS

POSSIBLE SOLUTIONS

Digital

 

broadcasting

• Check digital signal strength.

screen

problem.

 

 

• Check all Cable TV connections.

No CATV

• Set Air/Cable menu option to the Cable

mode.

reception.

• Station or Cable TV system problems,

 

try another station.

Horizontal or

• Check antenna connections, adjust or

re-direct antenna.

diagonal bars

• Check for sources of possible

on screen.

interference.

No reception

• Make sure Signal Type option is in the

appropriate mode.

above

• If using antenna, check UHF antenna

channel 13.

connections.

 

• Batteries are weak, dead or inserted

 

incorrectly.

No Remote

• Remote is out of range, move closer to

TV (within 15 feet).

operation.

• Make sure Remote is aimed at sensor.

 

• Confirm there are no obstructions

 

between the Remote and the TV.

 

• Make sure the power cord is plugged in.

TV shuts off.

• Sleep Timer is set.

• Power interrupted.

 

• TV station experiencing problems or

Closed

program tuned is not closed captioned.

Try another channel.

Caption is not

• Check Cable TV connection or VHF/UHF

activated.

antenna, reposition or rotate antenna.

 

• Set closed caption decoder in the menu.

TV is not

• Select proper language in the menu

shown in your

language.

options.

 

BLOCK NOISE / PICTURE FREEZE

Block noise or picture freeze may appear on the screen caused by weak signals, interference from automobile ignition systems, neon lamps or AC powered tools and appliances such as drills or hair dryers.

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