Action
• Slide the mode switch to select the desired mode (! or #).
• Such a phenomenon occurs when shooting a subject illuminated by bright light. This is not a malfunction.
• Sometimes playback is interrupted at the connecting section between two scenes. This is not a malfunction.
• Select [PLAYBACK OTHER FILE] then search the video on the index screen.
(Video files that have damaged management information can be played back.)
• Cancel group display and date search functions.
• Change the setting in [REC MEDIA FOR VIDEO] or [REC MEDIA FOR IMAGE]. (Files on other media are not displayed.)
• If there are many files (such as video) in the camcorder, it takes time for the camcorder to respond. It is recommended that you copy all files from the camcorder onto your computer, and erase the files from the camcorder.
• Check the remaining battery pack charge.
(When the battery pack is fully charged, the lamp does not flash.)
• When recharging in either a hot or cold environment, ensure that battery is being charged within the permitted temperature range. (If the battery pack is being recharged outside the permitted temperature range, recharging may stop to protect the battery pack.)
• Refer to “Q&A”, “Latest Information”, “Download Information”, etc. in [Click for Latest Product Info] in the help of the provided Everio MediaBrowser software.
Troubleshooting (Continued)
Recording
Playback
problems Other
Trouble
Recording cannot be performed.
Vertical lines appear on recorded images.
Sound or video are interrupted.
Cannot find a recorded video.
The camcorder operates slowly when switching between video mode and still image mode, or when switching the power on or off.
The lamp does not flash during battery pack charging.
Cannot upload the file to YouTube™
Cannot export the file to iTunes®
If a malfunction occurs in the HDD
! Perform [FORMAT HDD]. (All data is deleted.)
# If this does not solve the problem, contact the JVC customer service for repairs.
To reset the camcorder when it does not operate normally
! Close the LCD monitor and remove the power supply (battery pack or AC adapter) from the
camcorder, then reattach it. # Execute [FACTORY PRESET].
