Troubleshooting Guide

Disc source

?"AUX EXT" is displayed without achieving External disc control mode.

Unsupported disc changer is connected.

Use the disc changer mentioned in the <About CD players/disc changers connected to this unit> (page 4) of the section on <Safety precautions>.

?The specified disc does not play, but another one plays instead.

The specified CD is quite dirty.

Clean the CD.

The disc is loaded in a different slot from that specified.

Eject the disc magazine and check the number for the specified disc.

The disc is severely scratched.

Try another disc instead.

?A CD ejects as soon as it is loaded.

The CD is quite dirty.

Clean the CD, referring to the CD cleaning of the section on <About CDs> (page 6).

?Can’t remove disc.

The cause is that more than 10 minutes has elapsed since the vehicle ACC switch was turned OFF.

The disc can only be removed within 10 minutes of the ACC switch being turned OFF. If more than 10 minutes has elapsed, turn the ACC switch ON again and press the Eject button.

?The disc won’t insert.

There’s already another disc inserted.

Press the [0] button and remove the disc.

?Direct Search can’t be done.

Another function is ON.

Turn Random Play or other functions OFF.

?Track Search can’t be done.

For the discs/folders first or last song.

For each disc/folder, Track Search can’t be done in the backward direction for the first song or in the forward direction for the last song.

Audio file source

?Cannot play an Audio file.

The media is scratched or dirty.

Clean the media, referring to the CD cleaning of the section on <About CDs> (page 6).

?The sound skips when an Audio file is being played.

The media is scratched or dirty.

Clean the media, referring to the CD cleaning of the section on <About CDs> (page 6).

The recording condition is bad.

Record the media again or use another media.

?The Audio file track time isn’t displayed correctly.

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There are times when it isn’t displayed correctly according to the Audio file recording conditions.

?Supreme does not take effect when it is turned ON.

Little high-frequency component.

Supreme would not take effect with songs with little high-frequency component.

Songs that have not been encoded at bit rates lower than 96 kbps (fs = 32k, 44.1 k, 48 kHz)or those that have been encoded at a variable bit rate cannot be decoded to reproduce their high- frequency components.

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HD Radio source

?No sound can be heard, or the volume is low.

The preset broadcast station is not transmitting in the mode that was set with <Receive mode Setting> (page 22).

Please set <Receive mode Setting> to "AUTO".

In digital AM broadcasting, receive mode switches between stereo and monaural too often.

Receiving condition is bad or unstable. Stereo is chosen when receiving condition is good, and it switches to monaural when the condition becomes bad.

HD Radio tuner is connected to KCA-S210A or other units.

Connect the HD Radio tuner directly to the control unit.

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