46 www.kodak.com/go/support
Troubleshooting
Picture is too dark. ■Turn on the flash (see page 8).
■Move so there is no more than 11.5 ft (3.5 m) i n wide angle and
6.6 ft (2.0 m) in telephoto between the camera and t he subject.
■Use Fill flash (page8) or change your pos ition so light is not behind
the subject.
■Increase Exposure Compensation (see page31).
Camera does not
recognize
SD/MMC card.
■Purchase a certified SD/MMC card.
■Reformat the card (see page30).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
■Insert a card into the slot, then push to seat (see page4).
Camera freezes up
when a card is
inserted or
removed.
■Turn the camera off, then back on.
■Make sure the camera is turned off before inserting or removing a
card.
Memory card full. ■Insert a new card (see page 4), transfer pictures to the computer ( see
page40), or delete pict ures (see page 16).
Memory card and
internal memory
full.
■Transfer pictures to the computer (see page 40), then format the card
or internal memory (see page 30).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
If... Try one or more of the following