Kodak ZE1 3

3Getting help

Problem Solution

Low battery. ■Charge the battery (page1).

Card or internal memory is

nearly full.

■Trans fer v ide os/ pict ure s to your computer (page 8), then

format (erase) the card in the camera or card reader.

■For the best experience, we strongly suggest purchasing a

Class 4 or higher SDHC Card.

Corrupt or unusable card.

Card is full. ■Trans fer v ide os/ pict ure s to your computer (page 8) or use

another card (page3 ).

Unrecognized file. ■Trans fer v ide os/ pict ure s to your computer (page 8).

Camera will not turn off. ■Use a pin or paperclip to press the Camera Reset button

(pageii).

Camera will not turn on. ■Ensure that the battery is charged (page1).

■Ensure the camera is clean and dry. (If it’s wet inside, open all

doors. Remove the card. Do not turn on the camera. Let it dry

for at least 24 hours.)

LCD is hard to see. ■Turn on LCD Glare Shield in the Settings menu (page 11), then

enable it in Liveview (page6).

Videos are choppy or jumpy

when played on a computer.

■Use ARCSOFT MEDIAIMPRESSION for KODAK Software for

video playback (page8).

■Ensure that the computer system requirements are met. Go to

www.arcsoft.com/support or www.kodak.com/go/HDsysreq.

■For the best experience, we strongly suggest purchasing a

Class 4 or higher SDHC Card

Videos are blurry. ■Ensure that the lens is clean (page 18).

■Ensure that the subject is at least 1 m (3.3 ft) from the lens.