260 paper jam
Touch Status/Supplies to identify the location of the jam. The envelope feeder feeds envelopes from the bottom of
the stack; the bottom envelope will be the one that is jammed.
1Lift the envelope weight.
2Remove all envelopes.
3If the jammed envelope has entered the printer and cannot be pulled out, then lift the envelope feeder up and then
out of the printer, and then set it aside.
4Remove the envelope from the printer.
Note: If you cannot remove the envelope, then the print cartridge will have to be removed. For more
information, see “200 and 201 paper jams” on page 132.
5Reinstall the envelope feeder. Make sure it snaps into place.
6Flex and stack the envelopes.
7Load the envelopes in the envelope feeder.
8Adjust the paper guide.
9Lower the envelope weight.
10 Touch Continue.
270–279 paper jams
To clear a jam in the high‑capacity output stacker or the 4‑bin mailbox:
1Touch Status/Supplies to identify the location of the jam.
2If the paper is exiting into a bin, then pull the paper straight out, and then touch Continue.
If not, then continue with step 3.
3Pull down the output bin door or doors.
4Remove the jammed paper.
5Close the output bin door or doors.
6Touch Continue.
280–282 paper jams
1Touch Status/Supplies to identify the location of the jam.
2Pull down the StapleSmart finisher door.
3Remove the jammed paper.
4Close the StapleSmart finisher door.
5Touch Continue.
Clearing jams 138