Action Yes No
Step 6
aRedistribute the toner in the imaging unit.
1Remove the toner cartridge, and then the imaging unit.
2Firmly shake the imaging unit.
Warning—Potential Damage: Do not expose the imag ing unit to
direct light for more than 10 minutes. Extended exposure to
light may cause print quality problems.
3Install the imaging unit, and then the cartridge.
bResend the print job.
Is the print still too light?
Go to step 7. The problem is solved.
Step 7
Replace the imaging unit, and then resend the print job.
Is the print still too light?
Contact customer
support.
The problem is solved.
Repeating defects appear on prints
Action Yes No
Step 1
aReplace the imaging unit if the distance between the defects is equal
to any of the following:
•47.8 mm (1.88 in.)
•96.8 mm (3.81 in.)
•28.5 mm (1.12 in.)
bResend the print job.
Do repeating defects still appear on prints?
Go to step 2. The problem is solved.
Step 2
aReplace the fuser if the distance between the defects is equal to either
of the following:
•94.25 mm (3.71 in.)
•95.2 mm (3.75 in.)
bResend the print job.
Do repeating defects still appear on prints?
Contact customer
support.
The problem is solved.
Troubleshooting 340