Reference: Restoring Factory Defaults on the TV(s)

This section describes how to restore all factory defaults or just the Installer Menu factory defaults either on a single TV that is currently in Pass-through or FTG Mode or on multiple TVs that are currently in FTG Mode.

Restore All Factory Defaults

This section describes how to restore a single TV, regardless of its current mode, to a factory default condition. The following procedure requires that you contact LG technical support to obtain a predefined value/password for Installer Menu item 117 FACT DEFAULT that enables access to initiate a factory “IN-STOP” process, which restores all factory defaults on the TV. This procedure will also reactivate the EZ-Manager Wizard.

1.Use the Installer Remote to access the TV’s Installer Menu (see “Accessing the Installer Menu” on page 22 for further information).

2.Navigate to Installer Menu item 117 FACT DEFAULT, and key in the value provided by technical support. Then, press OK.

3.At the prompt for confirmation, key in the password provided by technical support. This will initiate the IN-STOP that restores the factory defaults on the TV.

Installer Menu Item 117 FACT DEFAULT

If the TV is currently in Pass-through Mode, you can set Installer Menu item 117 FACT DEFAULT to 1 to restore the Installer Menu factory defaults and clear the PTC Channel Map, including any assigned channel icons and custom text labels. Note, however, that if a complete restoration of the TV’s factory defaults is required, see “Restore All Factory Defaults” above.

Additional FTG Mode Options

There are two additional options for restoring Pass-through Mode/Installer Menu factory defaults on TVs that are in FTG Mode. The first enables you to restore a single TV to Pass-through Mode, while the second enables you to restore multiple TVs to Pass-through Mode at one time. However, both options require that you create a “Zero Mapped Channels” FTG Configuration (.tlx) file, i.e., an FTG Configuration file with no data. Refer to the Free-To-Guest (FTG) File Manager User Guide for further information.

•Using a USB memory device, “Teach” a “Zero Mapped Channels” FTG Configuration (.tlx) file to the TV. Refer to “Teaching FTG Configuration to a TV” on pages 44 to 45 of this document for further information on the Teaching process.

•If your system uses a Pro:Centric server for remote management, use the Pro:Centric server Admin Client to load a “Zero Mapped Channels” FTG Configuration (.tlx) file on the Pro:Centric server. Refer to the Pro:Centric Server Admin Client User Guide for further information.

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