27

TROUBLESHOOTING

APPENDIX
Abnormal Operation
The remote control
doesn’t work
ꔛ
Check to see if there is any object between the product and the remote
control causing obstruction. Ensure you are pointing the remote control
directly at the TV.
ꔛ
Ensure that the batteries are installed with correct polarity (+ to +, - to -).
ꔛ
Ensure that the correct remote operating mode is set: TV, VCR etc.
ꔛ
Install new batteries.
TV turns off suddenly
ꔛ
Is the sleep timer set?
ꔛ
Check the power control settings. Power interrupted.
ꔛ
If there is no signal, the TV turns off automatically in 15 minutes.
Video Problems
No picture &No sound
ꔛ
Check whether the product is turned on.
ꔛ
Try another channel. The problem may be with the broadcast.
ꔛ
Is the power cord inserted into wall power outlet?
ꔛ
Check your antenna direction and/or location.
ꔛ
Test the wall power outlet, plug another product’s power cord into the
outlet where the product’s power cord was plugged in.
Picture appears slowly
after switching on
ꔛ
This is normal, the image is muted during the product startup process.
Please contact your service center, if the picture has not appeared after
five minutes.
No or poor color or
poor picture
ꔛ
Adjust Color in menu option.
ꔛ
Keep a sufficient distance between the product and the VCR.
ꔛ
Try another channel. The problem may be with the broadcast.
ꔛ
Are the video cables installed properly?
ꔛ
Activate any function to restore the brightness of the picture.
Horizontal/vertical bars
or picture shaking
ꔛ
Check for local interference such as an electrical appliance or power
tool.
Poor reception on
some channels
ꔛ
Station or cable product experiencing problems, tune to another station.
ꔛ
Station signal is weak, reorient antenna to receive weaker station.
ꔛ
Check for sources of possible interference.
Lines or streaks in pic-
tures
ꔛ
Check antenna (Change the direction of the antenna).
No picture when con-
necting HDMI
ꔛ
If an HDMI cable doesn’t support High Speed HDMI, it can cause flickers
or no screen display. In this case use the latest cables that support High
Speed HDMI.
*This feature is not available for all models.
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