LOREX Technology L17LD420 Series, L15LD420 Series Obtaining Service, Toll Free Customer Support

Lorex Product Limited Warranty

Lorex's responsibility under this, or any other warranty, implied or expressed, is limited to repair, replacement or refund, as set forth above. These remedies are the sole and exclusive remedies for any breach of warranty. Lorex is not responsible for direct, special, incidental, or consequential damages resulting from any breach of warranty or under any other legal theory including but not limited to, loss profits, downtime, goodwill, damage to or replacement of equipment and property and any costs of recovering, reprogramming or reproducing any program or data stored in or used with a system containing the Product CD-ROM or accompanying software.

Lorex does not warrant that the software will operate with any other software except that which is indicated. Lorex cannot be responsible for characteristics of third party hardware or software which may effect the operation of the software included.

The purchaser may have other rights under state, provincial, or federal laws and where the whole or part of any item of this warranty is prohibited by such laws, it shall be deemed null and void, but the remainder of the warranty shall remain in effect.

All expressed and implied warranties are limited in duration to the limited warranty period. No warranties apply after that period. Some states do not allow limitation on how long an implied warranty lasts, so this limitation may not apply to you. Some states do no allow the exclusion or limitation of incidental or consequential damages, so the above warranty may not apply to you. This limited warranty gives you specific legal rights and you may also have other rights that vary from state to state.

Obtaining Service

In order to obtain service, please make sure that you have registered your product on-line (www.lorexcctv.com) in the warranty registration section. Should the Product require service under this warranty, the Purchaser must provide Lorex with a copy of his/ her original, dated bill of sale; receipt or invoice, failing which Lorex will not perform any of its obligations under this warranty. If you return the Product and/or CD-ROM to Lorex, you must assume the risk of damage or loss during shipment. You must use the original packaging or the equivalent, and you must pay postage.

To claim on this warranty, proceed with the following steps.

1 Pack the Product in a well-padded sturdy carton.

2.i). If the unit was purchased in the United States proceed as follows:

a. Please contact our customer service department to obtain a return authorization number.

b. Return the unit to:	Lorex Service Center
	2375 Hadely Rd, Plainfield, IN 46168

ii). If the unit was purchased in Canada proceed as follows:

a. Please contact our customer service department to obtain a return authorization number.

b.Return the unit to:	Lorex Service Center
	300 Alden Road, Markham, Ont. L3R 4C1

iii) If the unit was purchased in Europe please visit: www.lorexinternational.com for return instructions.

TOLL FREE CUSTOMER SUPPORT

North America: 1-888-42-LOREX (1-888-425-6739)

Local: 905-940-5355

International: 1-800-42-LOREX 0 (1-800-425-67390)

www.lorexcctv.com

Always use discretion when installing video and/or audio surveillance equipment especially when there is perceived privacy. Inquire regarding federal, state and/or local regulations applicable to the lawful installation of video and or audio recording or surveillance. Party consent may be required.

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