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FAQs
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If problem still persists, please contact your local Panasonic dealer for assistance.
White spots or shadow
images (noise)
Check the position, direction, and
connection of the aerial.
Neither image nor
sound is produced
Is the TV in “AV mode”?
Is the mains lead plugged into the socket
outlet?
Is the TV turned On?
Check Picture Menu (p. 20) and volume.
An error message
appears
Follow the message’s instructions.
If the problem persists, contact the
authorized Service Centre.
Permanently lit spots on screen
Due to production process involved in this technology
this may result in some pixels which are permanently lit
or unlit. This is not a malfunction.
Contrast is reduced
Contrast is lowered when the following conditions without
any user operation for a few minutes:
● no signal in AV mode
● selected locked channel
● selected invalid channel
● selected radio channel
● displayed menu