Mitel 8520 R, S, T, V, W

Index

Page 62 Mitel® 8520 Telephone User Guide – Issue 14, June 2010

R

Record-A-Call, using 37

Reminder Messages, using 48

Remote Programming 39, 42

change DND settings , using 40

change DND settings, using 43

change the password, using 44

forward calls, using 40, 41, 43

password

changing 44

entering 39

Reverse Transfer 31

Reverse Transfer (Call Pickup), using 31

Ring Intercom Always, using 29

Ring Message Indicator 4

Ring Tone

changing 9

selecting 9

S

Secondary Extension Buttons, using 38

Settings, returning to default 17

Signals, phone 6

Speaker 4

Speaker, external 4

Speakerphone

description 4

Group Listen, using 37

handsfree calls 29

Speed Dial 24

entries, deleting 25

Station, using 24

System, using 24

using 24

Speed Dial Numbers to Programmable Buttons, assigning 26

STAR Codes, telephone company 56

Station Messages

canceling 46

deleting 46

leaving 45

replying to 46

viewing 46

Station Monitor, using 53

Station Password, changing 39, 44

Station Speed Dial 24

numbers

deleting 25

dialing 25

storing 24

using 24

Station Speed-Dial Numbers, storing 24

System

forwarding 33

hold 30

information, displaying 32

time and date, setting 56

System Forwarding 33

System Information, viewing 32

System Speed Dial, using 24

T

Telephone, programmable buttons 13

the Directory 27

Time and Date, system 56

Tips

comfort and safety 6

troubleshooting 56

V

Voice Messages

deleting 46

leaving 45

listening to 46

Volume Levels, changing 9

W

Waiting Calls, answering 19

Welcome 1

Wrap-Up Timer, stopping 52

Contents

Main Page 8520 Telephone Quick Reference Guide Feature Buttons Commonly Used Feature Codes Answering Calls Placing Emergency Calls Placing Internal (Intercom) Calls Placing External Calls Redialing External Numbers Notice Important Safety Instructions and Precautions Programming Emergency Numbers Safety Notices Maintenance and Repair Phone Usage WARNI NG Notice to Canadian Customers Notice to U.S. Customers Notice to European Customers Contents Getting Started 1 Personalizing Your Phone 9 Answering and Placing Calls 19 Call Features 29 Messages 45 Hunt Groups 51 Troubleshooting 55 Index 59 Getting Started Welcome About Your Telephone Feature Descriptions Handset Display Message Indicator Lamp Programmable Buttons Dialpad Buttons Speaker Feature Buttons Phone Signals Comfort and Safety Tips Headset Instructions Page Personalizing Your Phone Adjusting the Viewing Angle Changing Volume Levels Changing the Ring Tone Adjusting the Display Contrast Listening to Background Music Changing the Language Using the Dialpad Buttons to Enter Characters Page Using Programmable Buttons Default Access Codes Outside Line Access Codes Extension Numbers Default Feature Codes Page Page Viewing Button Assignments Resetting Programmable Buttons Resetting the Telephone to the Default Settings Switching Keymaps Activating Door Relay Answering and Placing Calls Answering Calls Answering Waiting Calls Using Automatic Call Access Redirecting Calls Using Automatic Trunk Answer Placing Calls Placing Emergency Calls Placing Internal Calls Placing External Calls Redialing a Number Using Speed Dial Using System Speed Dial Using Station Speed Dial Storing Station Speed-Dial Numbers Dialing Station Speed-Dial Numbers Deleting Station Speed-Dial Entries Assigning Speed-Dial Numbers to Programmable Buttons Using the Directory * Using Account Codes Call Features Using Handsfree Mode Enhanced Speakerphone Mode Using Ring Intercom Always Using Mute Placing Calls On Hold Entering a Hookflash Transferring Calls Transferring Calls to Other Extensions Transferring Calls to External Numbers Page Forwarding Calls Manual Call Forwarding System Forwarding Using Dynamic Extension Express Placing Conference Calls Adding a Conference Party Transferring a Conference Dropping Out of a Conference Ending a Conference and Placing all Parties on Hold Using Record-A-Call Using Group Listen Using Call Logging Using Secondary Extension Buttons Using Configuration Assistant Changing Your Station Password Accessing Configuration Assistant Changing the Dynamic Extension Express Settings Changing the DND Settings Changing the Manual Call Forwarding Settings Using Remote Programming Changing the Dynamic Extension Express Settings Changing the DND Settings Changing the Manual Call Forwarding Settings Changing Your Station Password Messages Using Messages Leaving Messages at Other Extensions Viewing and Responding to Messages Canceling Messages Left at Other Extensions Deleting Waiting Inter-Station Messages Using Do-Not-Disturb (DND) Using Reminder Messages Paging Other System Users Placing a Page Announcement Enabling or Disabling the Page Feature Page Hunt Groups Logging in to ACD Hunt Groups Logging out of ACD Hunt Groups Stopping the ACD Hunt Group Wrap-up Timer Other Hunt Group Features Requesting Agent Help Hunt Group Supervisor Features Accepting or Rejecting Agent Help Calls Monitoring Calls Stealing Hunt Group Calls Using Barge-In Troubleshooting Contact Information Error Messages Troubleshooting Troubleshooting Tips Page Page Index A B C Page 60 D E F G H I K L M N R S T V W