120 Appendices
IEEE 1394 Devices
Symptom Remarks
10. Cannot record to or from the IEEE 1394 device,
including dubbed recordings.
• To initiate a recording to IEEE 1394 device, press the REC key. The Record menu
displays allowing setup of the recording.
• The source device for the recording is not powered on.
• When dubbing, the destination device for the recording is not powered on.
• The wrong medium (analog tape for digital recording, or digital tape for the analog
recording) is in the device.
• The program is copy protected.
• The program has already been recorded once and the copy protection only allows
one recording.
• Unapproved source device for copy protected material.
• The recording device can not decode the copyright signal included in the signal
source (try another device if available).
• The playing device (for dubbing) does not support copyrighted material.
• Source for recording is copyrighted
• Too many IEEE 1394 devices in network. Insufficient bandwidth available.
Disconnect unused devices.
• Source Device has higher speed (S 400) than record device. If possible, reverse
devices, play in the slower device and record in the faster device.
11. Cannot control the IEEE 1394 device from the
Transport Menu.
• Device may not support the command.
• Selected function is gray (such as Record for a DVD, which does not support the
Record function.
TV Guide On Screen
(see the separate TV Guide On Scre en® Interactive Program Guide User’s Manual for deta iled information)
Symptom Remarks
1. TV Guide On Screen® system shows no pr ogram
listings.
• Program listings a re downloaded while the TV is off and th e cable
box is left on. It may take up to 24 hours to begin to receive TV
program listings. It may take up to one week to rece ive all eight
days of TV program listings.
• Invalid ZIP code was entere d at the initial TV Guide On Screen
system setup. Select NetCommand from the m ain TV menu, then
Guide and enter the correct ZIP code.
• Check the connec tions between the TV and the TV G uide On
Screen input (cable, antenna or cable box a nd IR cable). At least
one antenna connection must be asso ciated with the TV Guide On
Screen system to receive program listing s.
2. TV Guide On Screen system progra m listings
don’t match actual programs
• Incorrect ZIP co de was entered at initial TV Guide system se tup.
Select NetCommand menu, then Guid e to enter the correct ZIP
code.
• For cable progra ms, there may be more than one cable company
in your ZIP code. Refer to the TV Guide On Scree n system manual
for instructions on the Setup Servic e.
3. TV Guide On Screen system does not ch ange
channels on the cable box.
• Cable box is not set up in Net Command. The TV Guide On Screen
system uses NetCommand to control the cabl e box and VCR. To
correct, select NetCommand fr om the main TV menu, then select
Change or Add on the NetCommand menu and s elect Cable Box.
• NetCommand IR emi tter is not in place or properly positi oned in
front of the cable box remote sensor. See page 31.
Appendix J: Troubleshooting, continued