Utilities and Diagnostics
Updating software
Software updates may be available periodically from Motorola or from a site maintained by your organization’s network administrator. The software governs how the device communicates with your network and the WAN or remote site. Software updates are periodically posted on the Motorola Netopia® website.
To update the gateway’s software, follow these steps:
•Select TFTP Server Name and enter the server name or IP address of the TFTP server you will use. The server name or IP address is available from the site where the server is located.
•Select Firmware File Name and enter the name of the file you will download. The name of the file is available from the site where the server is located. You may need to enter a file path along with the file name (for example, bigroot/config/myfile).
•Select GET GATEWAY FIRMWARE FROM SERVER and press Return. You will see the following dialog box:
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Are you sure you want to send a firmware file to your Netopia? | |||
The device will restart when the transfer is complete. | |||
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CANCEL | CONTINUE | ||
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•Select CANCEL to exit without downloading the file, or select CONTINUE to download the file. The system will reset at the end of the file transfer to put the new software into effect. While the system resets, the LEDs will blink on and off.
Caution!
•Be sure the software update you load onto your gateway is the correct version for your particular model. Some models do not support all software versions. Loading an incorrect software version can permanently damage the unit.
•Do not manually power down or reset the Router while it is automatically resetting or it could be damaged.
•If you choose to download the software, the TFTP Transfer State item will change from Idle to Reading Firmware. The TFTP Current Transfer Bytes item will reflect the number of bytes transferred.
Downloading configuration files
The Router can be configured by downloading a configuration file using TFTP. Once downloaded, the file reconfigures all of the gateway’s parameters.
To download a configuration file, follow these steps:
•Select TFTP Server Name and enter the server name or IP address of the TFTP server you will use. The server name or IP address is available from the site where the server is located.
