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Getting Started With Sprint Service
Determining If Your Phone Is Already Activated
If you purchased your phone at a Sprint Store, it is probably ready to use. If you received your phone in the mail, it probably has been activated; all you need to do is unlock it. If your phone is not activated, please use another phone to call Sprint Customer Service at
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1.Press and hold E to turn the phone on.
2.Press Unlock (right softkey).
▫Tip: To select a softkey, press the button directly below the text appearing on the bottom left and right of your display screen. Softkey actions change according to the screen you are viewing.
3.Enter your
Tip: | If you can’t recall your lock code, try using the last four digits |
| of either your Social Security number or phone number, or try |
| entering 0000 or NATL (6285). If none of these work, call |
| Sprint Customer Service at |
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Setting Up Service
Section 1A: Setting Up Service | 3 |