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Cognito Limited
Benham Valence
Newbury, Berkshire
RG20 8LU United Kingdom
+44.0.1635.508200
www.cognitomobile.com

TaskWorker

The TaskWorker mobile client application from
Cognito, delivers workflow and resilient and audited
communications between users out in the field and
your back office systems, eliminating the need for
paper forms and phone calls to issue tasks or monitor
task status.
Cognito TaskWorker establishes a secure, controlled
mobile working environment with a simple user
interface that gives field engineers easy access to
the information they need. In addition, enterprises
can control the features and functionality of the
mobile device. For example, access to the operating
system and non work-related applications can
be restricted, along with the community of users
that can be reached by phone, email or SMS. The
intuitive interface enables enterprises to achieve
exceptionally high levels of user acceptance and
adoption, maximizing the benefit of this application
and ensuring a rapid return on investment (ROI).
This fully managed solution offers the security
you need as well as easy integration with your
business systems, including the Warehouse
Management System (WMS), Enterprise
Resource Planning (ERP) and Customer
Relationship Management (CRM),
expanding the ROI for these existing
investments.
Cognito
Blackbay
3rd Floor, 3 Princes St
London, W1B2LD
+44.870.766.2831
www.blackbay.com

Delivery Connect

Blackbay’s Delivery Connect is designed to streamline
field processes and provide visibility into real-time
information to improve a wide range of logistical
operations — from dispatch of point to point pick-up
and delivery, hub-and spoke and depot operations to
asset/equipment tracking and postal. The wireless
connection empowers dispatch and drivers. Out in the
field, your drivers can: receive and accept electronic
work orders; collect and transmit real-time proof of pick-
up and delivery; easily record overs, unders, damages
and shorts; track pallets and cages; and much more.
Back in the office, dispatch can monitor the real-time
status of work orders; dynamically dispatch new work
orders to ensure compliance with customer service
level agreements (SLAs); and provide customers with
an up-to-the-minute order status.
Paperwork is significantly reduced, the accuracy
of your data is increased and information travels
between the field and your back-end systems nearly
instantaneously. The proven Connect Hub platform
interfaces easily into your existing management
systems and data stores, allowing you to fully
leverage your existing investments. And
the easily configurable package offers a
broad range of existing functions — from
real-time job dispatch to bar code and
RFID scanning, image capture, real-time
navigation and more — enabling rapid and
cost-efficient deployment.
Blackbay