Multi-Tech Systems MT5634ZLXFE, MT5634ZLXI manual 3

Contents
CHAPTER 1 – INTRODUCTION ..................................................................................................................	5
FEATURES ...................................................................................................................................................	5
SYSTEM REQUIREMENTS..............................................................................................................................	6
SAFETY WARNINGS......................................................................................................................................	6
WE SUPPLY.................................................................................................................................................	7
CHAPTER 2 – INSTALLATION ...................................................................................................................	8
INSTALLING THE MT5634ZLX CARD.............................................................................................................	8
INSTALLING THE MT5634ZLXI CARD............................................................................................................	8
INSTALLING THE MT5634ZLX/FE CARD .......................................................................................................	9
INSTALLING THE MODEM DRIVER ................................................................................................................	10
Modem Driver Installation for Windows 95/98/Me/2000/XP ................................................................	10
Modem Driver Installation for Windows NT .........................................................................................	10
INSTALLING DATA COMMUNICATION SOFTWARE ..........................................................................................	11
IMPORTANT: HOW TO EJECT THE PC CARD ................................................................................................	11
CONFIGURE THE MODEM FOR YOUR COUNTRY ...........................................................................................	11
Using the Global Wizard to Configure Your Modem............................................................................	11
Using AT Commands to Configure Your Modem ................................................................................	12
DIAL-UPNETWORKING...............................................................................................................................	12
CHAPTER 3 – REMOTE CONFIGURATION.............................................................................................	13
Basic Procedure...................................................................................................................................	13
Setup....................................................................................................................................................	13
CHAPTER 4 – AT COMMANDS, S-REGISTERS, AND RESULT CODES...............................................	15
AT COMMANDS .........................................................................................................................................	16
S-REGISTERS(ATSN=X)............................................................................................................................	21
RESULT CODES .........................................................................................................................................	24
CHAPTER 5 – TROUBLESHOOTING .......................................................................................................	26
No Response to AT Commands ..........................................................................................................	26
The Modem Does Not Execute the Command Line ............................................................................	26
The Modem Does Not Give a Response After an Executed AT Command........................................	26
The Modem Gives an ‘ERROR’ Response After an Executed AT Command ....................................	26
The Modem Goes Off-Hook and Disables the Telephone Line...........................................................	26
The Modem Does Not Auto-Answer the Phone...................................................................................	26
The Software Does Not Control the Modem Properly or Cannot Detect the Modem..........................	27
Doubled Characters on the Screen .....................................................................................................	27
No Text Appears on the Screen in Data Mode....................................................................................	27
No Text Appears on the Screen When in Command Mode ................................................................	27
The Modem Does Not Dial a Phone Number After AT Dial Command Execution ..............................	27
Communications Software Dials, But Fails..........................................................................................	27
The Modem Connects with Some Modems, But Not Others...............................................................	27
When Dialing Another Modem, a CONNECT Response Is Received, But Nothing Else....................	28
The Modem Speaker Does Not Make Any Sound When Connecting to Another Modem ..................	28
Occasionally, the Modem Gives a Burst of Errors...............................................................................	28
Transmitted Data Random Errors........................................................................................................	28
After Downloading a File, the File Does Not Store on the Disk Drive .................................................	28
The Text on the Screen Is Not Legible ................................................................................................	28
When Using V.42bis or MNP5, Some Features Are Disabled.............................................................	29
When Connecting to Another Modem, the Modem Reports a Higher Baud Rate Than It’s Really
Using ....................................................................................................................................................	29
COM Port and IRQ Conflicts................................................................................................................	29

MT5634ZLX, MT5634ZLXI, MT5634ZLX/FE User Guide