A5.5 CD

CD PROBLEMS?

 

 

Basic problem-solving with a CD player is similar to troubleshooting other electrical or electronic equipment. Always check the most obvious possible causes first, such as the following examples:

Problem

Probable Cause

Remedy

 

 

 

No power / display

Power plug is not inserted into psu correctly

Plug in securely fully into power supply’s

 

 

A5.5 rear socket

 

 

 

No playback when disc is loaded, “NO

Disc is loaded with label side down

Re-load with label side up

DISC” displayed

Incorrect disc type

Please load a standard audio CD

 

 

Dirty disc

Clean disk and try again

 

Moisture/humidity or cold affecting laser lens

Leave unit on for an hour to allow moisture

 

 

to evaporate.

 

 

 

No audio output, or too low level output

Incorrect or missing connections

Check connections and make sure they are

 

 

secure.

 

 

 

Hum

Audio connector plug not fully pushed in

Insert plug securely

 

Cable Fault

Check cable is connected at both ends.

 

Unsuitable Cable

N.B. some esoteric cables have internal

 

(e.g. cable grounds not connected)

wiring intentionally disconnected/modified.

 

For best results on all inputs analogue AND

 

 

 

 

digital, please use good quality screened

 

 

coax; signal and screen directly connected

 

 

both ends.

 

 

 

Miss-tracking (sound jumping)

Player is receiving vibration or shock

Change position of player away from

 

Disc is dirty

loudspeakers

 

Clean disc surface

 

Moisture/humidity or cold affecting laser lens.

 

Leave unit on for an hour to allow moisture

 

 

 

 

to evaporate.

 

 

 

Interference noise heard from radio

Player is positioned too near the tuner

Keep a reasonable distance between player

tuner

 

and tuner, or switch off player power

 

 

 

Remote control does not work

Power supply switch is set to off

Set switch to on

 

 

 

 

Battery(ies) fitted the wrong way round

Insert batteries correctly

 

 

 

 

Batteries are flat

Change batteries for a new set

 

 

 

 

Remote control is not pointed directly towards the

Ensure there is no obstruction between the

 

front panel of the player

remote control and player front

 

 

 

Remote control range has greatly

Batteries are running out

Change batteries – for a new set

reduced

 

 

 

 

 

This product contains a PHILIPS CD mechanism, which complies with the PHILIPS/SONY red book CDDA standard. It is guaranteed to play all disks similarly marked without any problems.

Please note that due to “piracy” concerns, some record companies/pressing plants are creating disks that do not adhere to this standard. Such disks may –or- may not play in some –or- all CD player products of any manufacturer. We advise caution in using these disks, as the information contained therein has been deliberately manipulated and can cause audio degradation and/or playability problems.

We also advise caution with using cheap CD-R, and/or CD-RW disks for audio, and to ensure all home-generated CDs intended for playback on this unit are recorded as CDDA AUDIO CDs (i.e. not MP3, WAV, etc.) on good quality media.

Remember - the most vulnerable part of a CD playing system is the disc itself. The most likely cause of a disc not playing is that the disc itself is faulty, scratched or simply dirty. Never open the case of the unit yourself, as this will invalidate the guarantee. If none of the above actions affect a cure, please contact your dealer or Musical Fidelity service agent.

Issue 2: 27th September 2007

 

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