NEC 2400IMX system manual Back-up UCD for Fusion service

OFFICE DATA DESIGN

<Back-up UCD for Fusion service>

Design of UCD station

Assign the ACD positions in the self-node as UCD controlling station at each node. By this programming, ACD incoming calls terminated to the trunk in the self-node can be distributed to the UCD group member in the self- node even when link down or the remote system down is occurred.

When there is no ACD positions in the node, the back-up UCD group may be organized by the non-ACD posi- tion.

• Pattern 1 when a back-up UCD group is formed by ACD positions in a node.

ACD calls are distributed to the UCD group member in the self-node.

Node A

(provides ACDP)

NEC

ACD incoming call

Public ICT

Network

Node B	ACD incoming call
NEC

ACD agent

UCD Controlling	.....
Station

UCDDistribution

UCD Group (a)

• In the node with no ACD positions

NON-ACD Stations

ICT

ACD agent

.....

UCD Distribution

UCD Group (b)

Public

Network

UCD Controlling

Station

.....

UCD Group of Non-ACD stations

NDA-24282 (E)	CHAPTER 5
	Page 177
	Revision 1.0