NEC 2400IMX system manual IMX-U Acdp

OFFICE DATA DESIGN

6.When Multiple ACDPs are used in a Fusion Network that accommodates the IMX-U system, consider the following conditions when programming data.

(a)IMX-U system where the agent positions are accommodated in a Local Node of the system. In the IMX-U system, data programming for “ACD Trunk for Fusion” must be programmed at the node that has ACDP (“ACDP1” in the figure below). Program so that another ACDP (“ACDP2” in the figure below) can be used for“AGENT ANYWHERE”.

IMX-U	LN
	LN	ACDP 2
LN
	LN
			LEGEND
	LN
	LN		LN	: Local Node that

has agent positions

ACDP 1

(b)IMX-U system where the agent positions are accommodated in a multiple Local Nodes. In the IMX- U system, data programming for “AGENT ANYWHERE” must be programmed at the node that has ACDP (“ACDP1” in the figure below). In the network, only one ACDP can be used for “AGENT ANYWHERE”.

IMX-U	LN
			ACDP 2
		LN
LN
	LN
				LEGEND
LN		LN		LN : Local Node that
ACDP 1				has agent positions

7.When a DID Trunk is managed by multiple ACDPs, the trunk information (CA, AF message) is sent to each MIS. Accordingly, the number of originating static report which is concerned with the trunk group and the trunk to be processed by the other ACDPs is included in the report.

CHAPTER 5	NDA-24282 (E)
Page 188
Revision 1.0