E–40
5. TROUBLESHOOTING
This section helps you resolve problems you may encounter while setting up or using the projector.
Standby
Cooling down
Lamp in Normal mode
Lamp in Eco mode
One minute after lamp is turned on
Retrying to turn on lamp
Lamp has reached its end of life
(2000 hours or over: Normal mode)
(3000 hours or over: Eco mode)
Lamp life has reached its end of life
(2100 hours or over: Normal mode)
(3100 hours or over: Eco mode)
Lamp or filter cover error (3 locations)
Temperature error
Fan error
Lamp error
Power/ Status Light Messages
Common Problems & Solutions
Condition
Does not turn on
No picture
Image isn’t square to the
screen
Picture is blurred
Image is scrolling vertically,
horizontally or both
Remote control does not
work
Status indicator is lit or
blinking
Cross color in RGB mode
•Check that the power cable is plugged in and that the power button on the projector cabinet or the
remote control is on.
•Ensure that the lamp cover is installed correctly. See page E-38.
•Check to see if the projector has overheated or the lamp usage exceeds 2100 hours (3100 hours in
Eco mode). If there is insufficient ventilation around the projector or if the room where you’re present-
ing is particularly warm, move the projector to a cooler location.
•Use the menu to select your source (Video, S-Video or RGB). See page E-31.
•Ensure your cables are connected properly.
•Use menus to adjust the brightness and contrast. See page E-31.
•Remove the lens cap.
•Reset the settings or adjustments to factory preset levels using the Factory Default on the Image
Options Menu. See page E-33.
•Reposition the projector to improve its angle to the screen. See page E-28.
•Use the Keystone on the Image Options Menu to correct the trapezoid distortion. See page E-31.
•Adjust the focus. See page E-27.
•Reposition the projector to improve its angle to the screen. See page E-28.
•Ensure that the distance between the projector and screen is within the adjustment range of the lens.
See page E-17.
•Use menus or Source button on the remote control or the cabinet to select the source you want to
input.
•Install new batteries. See page E-13.
•Make sure there are no obstacles between you and the projector.
•Stand within 22 feet (7 m) of the projector. See page E-13.
•Make sure that you are in the Projector mode or the PJ button lights in red. If not, press the PJ button.
•See the Power/ Status Light messages above.
•If Auto Adjust is off, turn it on. If Auto Adjust is on, turn it off and balance the image with the Position
and Clock Adjust on the Advanced Options Menu. See page E-33.
Problem
Steady orange
Blinking green
Steady green
Steady green
Blinking green
Steady green
Steady green
Steady orange
Steady orange
Steady orange
Steady orange
Steady orange
–
–
–
Steady green
Depending Lamp mode
Blinking orange
Steady red
Steady red
Blinking red (1 sec interval)
Blinking red (4 sec interval)
Blinking red (8 sec interval)
Blinking red (12 sec interval)
–
Blinks green for 60 seconds
–
–
Do not turn off the projector during this
condition.
The projector retries 3 times at an in-
terval of 15 sec for max. 45 sec)
Message appears on screen during
this condition. The projector reaches
its end of life. Please replace the lamp
as soon as possible
The projector is in standby mode and
cannot be turned on.
The projector is in standby mode and
cannot be turned on.
The projector is in standby mode and
cannot be turned on.
The projector is in standby mode and
cannot be turned on.
The projector is in standby mode and
cannot be turned on.
Power Indicator Status Indicator Note
Check These Items