ES 1220n Troubleshooting • 185

Printer requests paper size change to continue printing.

Print Quality Problems

Longitudinal white stripes

Longitudinal fading

Possible cause Remedy
Paper loaded in tray is
different size from that
formatted in software
application.
Either change paper in tray to match size
formatted in application and press ON-LINE to
continue, or continue printing on existing paper by
pressing ON-LINE.
Remedy
Clean LED head with lens cleaner or soft tissue.
Change toner cartridge.
Change image drum.
Possible cause Remedy
LED head is dirty. Clean LED head with lens cleaner or soft tissue.
Toner is low. Change toner cartridge.
Paper is unsuitable for
printer.
Use recommended paper.