3.Carefully lift out the image drum, complete with the toner cartridge. Be careful not to touch or scratch the green drum surface.
4.Remove any jammed sheets from the paper path.
5.
6.Close the top cover and press down to latch it closed.
7.The printer will warm up and commence printing when ready. The page lost through the jam will normally be reprinted.
Note: If the edge of the jammed paper protrudes (or can be seen) from the exit, reinstall the image drum, close the top cover and switch the printer on. Remove the jammed paper from the exit when the exit roller begins rotating after a few seconds from switching on. However, if the jammed paper cannot be removed, contact a service representative.
English
Print quality problems
Before consulting a service representative regarding a print quality problem, check the table below to see if there is a solution, or something you might have over- looked.
Symptom | Problem | Solution | |
|
|
| |
| Image drum cartridge not | Reinstall image drum | |
Blank sheets | properly installed. | cartridge. | |
printed. |
|
| |
Empty or missing toner | Install new toner | ||
| cartridge. | cartridge. | |
|
|
| |
| Empty toner cartridge. | Install new toner | |
Entire page | Pages get fainter when | ||
carttridge. | |||
prints faintly. | toner is used up. | ||
| |||
|
|
| |
| LED array is dirty. | Clean LED array. | |
|
|
| |
| Static electricity, |
| |
Page has grey | generally from dry | Change paper to a | |
environments, causes | smoother laser bond or | ||
background. | |||
toner to stick to | use a humidifier. | ||
| |||
| background. |
| |
|
|
| |
Page prints all | Hardware problem. | Contact service. | |
black. | |||
|
| ||
|
|
| |
| Damaged image drum |
| |
Page has | cartridge causes repetitive | Generate a cleaning page, | |
marks every 1.6 inches | repetitive marks may be | ||
repetitive marks. | |||
(4.06 cm) due to surface | temporary. | ||
| nicks and scratches. |
| |
|
|
|
User’s Guide | 27 |
