Troubleshooting
Symptoms | Causes | Remedies | Pages |
No sound is reproduced. • The Setup screen Audio menu [96 kHz PCM Out] setting is set to [96 kHz].
•The Setup screen Audio menu [Digital Out] is set to [Off].
•A wrong sound signal conversion method is selected.
•The pause mode is engaged.
•The volume level of TV or amplifier is set to minimum.
•The DVD or CD is recorded in DTS audio.
• | Either connect using the analog outputs, | 41 |
| or set [96kHz PCM Out] in the Audio |
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| menu to [96kHz 3 48 kHz]. | 41 |
• | Set [Digital Out] to [On]. | |
• | Check the current sound signal | 40, 41 |
| conversion method, and select the right |
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| setting. | 23 |
• | Press 3 or 8 to exit the pause mode. | |
• Increase the volume level. | – | |
• | DTS audio is only output from the digital | 14 |
| output jacks. Connect the digital output on |
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| the player to the digital input on a receiver |
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or amplifier with a built in DTS decoder to hear DTS audio.
DVD Player
Other Components Remote Controller
The screen is stretched or | • | The multi aspect setting is not | • | Change the aspect setting in the [TV | 42 |
aspect does not change. |
| appropriate. |
| Screen] setting in the Setup screen Video |
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| 1 menu to the screen type most |
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| appropriate to the TV or monitor you are |
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| using. | 43 |
| • | The TV is connected with an | • | If you connected your TV with an | |
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| cord. |
| cord, in rare cases the TV picture may |
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| appear stretched. In this case switch the |
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| output from [S2] to [S1] |
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The disc containing the | • | The disc is not ISO 9660 compatible. | • | Check the disc. | 5 |
MP3 tracks won’t play. | • | Files are not MPEG1 Audio Layer 3 | • | Check the file format. | 5 |
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| format, 44.1 or 48 kHz, fixed |
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Some MP3 tracks appear | • | The track name does not end in “.mp3” or | • | This system will not recognize file that | 5 |
to be missing from a disc. |
| “.MP3”. |
| does not end in ".mp3" or ".MP3" as an |
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| MP3 track. Change the track name. | 5 |
| • | More than 251 folders and tracks are | • | This player only recognizes the first 250 | |
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| recorded on a disc. |
| folders and tracks on a disc. If there are |
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| more folders/tracks than this, you will not | 5 |
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| be able to play them. | |
| • | A | • | This player is not compatible with multi- |
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| session discs. If the disc is |
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| you will only be able to play tracks |
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| recorded onto the first session. |
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The buttons on the DVD | • | No batteries are inserted in the remote | • | Insert new batteries. | 9 |
Player operates but the |
| controller. |
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| 9 |
buttons on the remote | • | The batteries are worn out. | • | Replace with new batteries. | |
controller do not operate. | • | The remote controller is not pointed at the | • | Point the remote controller at the remote | 9 |
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| remote sensor of the DVD Player. |
| sensor of the DVD Player. | 9 |
| • | The remote controller is too far from the | • | Operate the remote controller within 5 m. | |
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| DVD Player. |
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There is noise or static on | • | The radio antenna is too close to the DVD | • | Move the radio antenna away from the |
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a nearby radio. |
| player and interference is occurring. |
| DVD player. |
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Because the unit contains a microcomputer to provide advanced functions, it may malfunction due to external noise or static electricity. If this happens, press the POWER switch on the unit and then press it again after about five seconds.
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