Troubleshooting

If you have any trouble using your DV-SP403E, check the following table for possible causes and remedies. If you still can’t resolve the issue yourself, please contact your Onkyo dealer.

 

Symptoms

Causes

Remedies

 

 

 

 

 

 

The power cord is not connected.

Connect the power cord to a suitable wall outlet

 

 

(page 22).

 

 

 

 

Can’t turn on the

 

 

 

 

Turn off the DV-SP403E, wait five seconds, then

 

DV-SP403E?

External interference is affecting the

try turning it on again. If that fails, disconnect the

 

 

DV-SP403E’s digital circuitry.

power cord from the wall outlet, wait five seconds,

 

 

 

reconnect it, then try turning it on again.

 

 

 

 

 

The disc tray won’t

The disc is not centered in the disc tray.

Place the disc in the center of the disc tray

 

(page 25).

 

close properly?

 

 

 

 

 

The disc is dirty.

Remove the disc and clean it (page 10).

 

 

 

 

 

 

 

 

No disc is loaded.

Load a disc (page 25).

 

 

 

 

 

 

The disc cannot be played because it’s

Use only compatible discs (page 8).

 

 

incompatible.

 

 

 

 

 

 

 

 

 

The disc is upside down.

Load the disc the correct way up (page 25).

 

 

 

 

 

 

The disc is not centered in the disc tray.

Place the disc in the center of the disc tray

 

 

(page 25).

 

Can’t start playback?

 

 

 

 

 

The disc is dirty.

Remove the disc and clean it (page 10).

 

 

 

 

 

 

 

 

The disc uses parental lock and the Paren-

Turn off the Parental Lock function (page 43).

 

 

tal Lock function is on.

 

 

 

 

 

 

 

 

 

The DVD-Video disc is intended for use

If the region number on the disc does not match

 

 

the region number on the DV-SP403E, the disc

 

 

in another region.

 

 

can’t be played (page 47).

 

 

 

 

 

 

 

 

The picture distorts

The disc is dirty.

Remove the disc and clean it (page 10).

Player

 

 

You’re using the Fast Forward or Fast

A little picture distortion may occur when using

occasionally?

 

 

Reverse function.

these functions. This is normal.

 

 

DVD

 

 

 

 

The DV-SP403E is connected to your TV

 

Picture instability or

via a VCR or other video equipment and a

Connect the DV-SP403E directly to your TV

 

noise?

copy-protection system is affecting the

(page 18).

 

 

picture.

 

 

 

 

 

 

 

The wrong input source is selected on

On your TV, select the input to which the

 

No picture?

your TV.

DV-SP403E is connected.

 

 

 

 

The video cable is not connected properly.

Check the video cable and correct as necessary

 

 

 

 

(page 18).

 

 

 

 

 

 

 

 

 

If there’s a power failure, or the power

Before you disconnect the power cord, set the

 

 

DV-SP403E to Standby by pressing the

 

Settings are not saved?

cord is disconnected inadvertently, any

 

[STANDBY/ON] button, and wait until “OFF”

 

 

settings are lost.

 

 

has disappeared from the display.

 

 

 

 

 

 

 

 

 

The DV-SP403E is connected to your TV

 

 

 

via a VCR or other video equipment and a

Connect the DV-SP403E directly to your TV

 

Brightness is unstable

copy-protection system is affecting the

(page 18).

 

or the picture is noisy?

picture.

 

 

 

Your TV doesn’t support progressive

Reset the DV-SP403E to its initial settings

 

 

scanning.

(page 40).

 

 

 

 

 

Chapters or tracks don’t

You are using repeat playback, program

 

 

play in the correct

Select normal playback (pages 32–34).

 

playback, or random playback.

 

order?

 

 

 

 

 

 

 

 

 

Buttons on the

Power supply voltage fluctuations and

Turn off the DV-SP403E, wait five seconds, then

 

turn it on again. If that doesn’t resolve the issue,

 

DV-SP403E and remote

other anomalies, such as static electricity,

 

disconnect the power cord from the wall outlet,

 

controller don’t work?

can interfere with normal operation.

 

wait five seconds, reconnect it, then try again.

 

 

 

 

 

 

 

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Onkyo DV-SP403E instruction manual Troubleshooting
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DV-SP403E specifications

The Onkyo DV-SP403E is a versatile and high-performance DVD player that integrates a range of cutting-edge technologies to enhance your home entertainment experience. Designed with both audiophiles and movie enthusiasts in mind, this player offers a robust set of features that make it a valuable addition to any home theater setup.

One of the standout features of the DV-SP403E is its ability to play a wide variety of formats. It supports standard DVDs, as well as CD, CD-R, CD-RW, and even DivX media files. This diverse format compatibility ensures that users can enjoy their favorite movies and music without the hassle of format limitations. Additionally, the player is equipped with progressive scan technology, delivering high-quality video output that enhances the overall viewing experience, particularly on high-definition televisions.

Incorporated into the design are advanced video processing technologies that include a 10-bit video DAC and various video enhancements. These features allow for improved color reproduction and sharper images, bringing out the finer details in both movies and music video playback. The DV-SP403E also boasts an easy-to-navigate onscreen display and menu system, which simplifies the user experience.

Audio performance is another significant highlight of the Onkyo DV-SP403E. The player features high-quality audio DACs that facilitate clear and dynamic sound reproduction. It supports multiple audio formats, including Dolby Digital and DTS, providing a theater-like audio experience. With digital outputs including coaxial and optical, users can easily connect to a variety of home audio systems for an immersive sound experience.

The build quality of the DV-SP403E is robust and reliable, ensuring longevity and durability. The compact layout makes it an excellent fit for various entertainment spaces while still offering easy connectivity options, including HDMI output, which provides a single-cable solution for both video and audio signals.

Overall, the Onkyo DV-SP403E is a feature-rich DVD player that effectively combines quality, versatility, and durability. Whether you are watching the latest blockbuster or listening to your favorite albums, this player is designed to provide an exceptional audio-visual experience that complements modern home entertainment systems. It stands as a solid choice for anyone looking to elevate their media consumption, making it a worthwhile investment for home theater enthusiasts.
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