Section 700 - Operation Chapter 3. System Features
576-13-700 DBS 576 (USA), Revised 6/11/98 47
Pilot Distributed Hunt Group
Pilot Distributed Hunt Group directs calls to a pilot number. The System reviews who received the
last call and begins hunting with the next member. If the last member in the group is reached and no
member is available, the hunt continues with the first member and procee ds for ward. After a compl ete
search and no available member is found (extension is busy or there is no answer for a specified
amount of time), the call is queued for the first member to become available. You can also set the
Queuing Timer and specify how the long the System will search the initial hunt group before
beginning to search the next hunt group or extension.
The main advantage of this type of hunting is that calls are evenly distributed throughout the group.
Switch Back Hunt Group
Switch Back Hunt Group initiates hunting in a specified group for calls made to a member extension
in the group. If the called member of the hunt group is busy, the System begins hunting forward to the
end of the group. If no member is availabl e, the system hunts backward from the called member. If no
member is available (extension is busy or there is no answer for a specified amount of time), the call
is queued for the first member to become available. You can also set the Queuing Timer and speci fy
how the long the System will search the initial hunt group before beginning to search the next hunt
group or extension.
The main advantage of this type of hunting is that calls can be dir ected to start with a selected portion
of the hunting group based on the directed number. However, all members are eventually searched.
Circular Hunt Group
Circular Hunt Group initiates hunting in a specified group for cal ls made to a mem ber exte nsion in the
group. If the called member of the hunt group is busy , the Syste m begi ns hunting f orwa rd to the e nd of
the group and then moves forward from the first member of the group. If no member is available
(extension is busy or there is no answer for a specified a mount of time), the call is queued for the first
member to become available. You can also set the Queuing Timer and specify how the long the
System will search the initial hunt group before beginning to search the next hunt group or extension.
The main advantage of this type of hunting is that calls can be dir ected to start with a selected portion
of the hunting group based on the directed number. However, all members are eventually searched.
Next Extension/Hunt Group
Next Extension/Hunt Group lets you specify which extension or hunt group to search after the
Queuing Timer expires. This hunt group can be set as any type of hunt group, an attendant group, or
an extension (including virtual extensions).
Hardware Requirements
•N/A
Related Programming
• FF5-1: Hunt Groups Mode
• FF5-1: Pilot Number
• FF5-1: Member
• FF5-1: Delayed Hunt Timer
• FF5-1: Queuing Timer
• FF5-1: Next Hunting