Troubleshooting

Symptom

Cause and Measure

Reference Page

 

 

 

 

zzIs external DC power being supplied?

Cannot turn the power of the

 

 

 

 

unit on.

zzIs the DC plug of the external DC power supply connected to the unit

 

properly?

 

 

 

 

 

 

zzIs a power supply connected to the remote camera properly?

 

 

 

 

zzAre the remote camera and unit connected properly?

<Basics>

 

P. 21 to P. 26

 

 

 

 

 

 

zzAre the connection settings correct?

<Basics>

 

P. 29 to P. 36

 

 

Cannot operate a remote

 

 

zzIs the remote camera in the standby state?

<Operations and

camera.

Settings>

 

Turn on the power of the remote camera.

P. 3

 

 

 

 

 

 

zzIs the remote camera selected properly?

<Basics>

 

P. 37 to P. 38

 

 

 

 

 

 

zzIs the ENABLE button indicator on?

<Operations and

 

Settings>

 

 

P. 27

 

 

 

 

zzIs the installation method setting configured for the remote camera?

 

 

The setting needs to be configured in accordance with the actual installation

The remote camera moves

state (mounted right side up or upside down).

 

in the opposite direction to

Refer to the Operating Instructions for the remote camera.

 

the operation of the PAN/TILT

 

 

 

 

lever.

zzIs the movement direction set properly on the unit?

<Operations and

 

Settings>

 

 

P. 23

 

 

 

The remote camera moves

 

<Operations and

in the opposite direction

zzIs the movement direction set properly on the unit?

Settings>

to operation of the ZOOM

 

P. 23 to 24

button and FOCUS dial.

 

 

 

 

 

 

 

zzAre the connection settings correct?

<Basics>

 

P. 29 to P. 36

 

 

The switcher IP link function

 

 

 

 

does not work.

zzAre the settings for linking with the switcher correct?

<Operations and

 

Settings>

 

 

P. 31

 

 

 

39