Troubleshooting

Problem

Check

 

 

 

 

 

 

Unit Does Not Operate

 

 

 

 

 

 

Solving

Does the display light?

 

 

 

 

 

 

Does the Energy Saver key flash (or light) and

 

displays are turned OFF?

 

 

 

Does any of the U## codes and messages

 

appear on the display?

 

 

 

(U1, U4, U6, U7, U11....etc.)

 

Does the Add Staples indicator and message

 

appear on the display?

 

 

 

Does the Add Paper indicator and message

 

appear on the display? (

)

 

 

Does the paper misfeed indicator and message

 

appear on the display? (

)

 

 

Does E#-## indicator and message appear on

 

the display?

 

 

 

The machine would not accept the next job

 

during operation, instructed job would not be

 

accepted for a long time period or job would

 

not be completed.

 

 

 

 

 

 

 

Light Copies

 

 

 

 

 

 

Does the contrast indicator say “LIGHTER”?

 

Does the Add Toner indicator and message

 

appear on the display? (

)

 

Action

Check if the Power Switches (Main Power Switch on the back and Power Switch on the Left Side of the machine) are turned ON and if the power cord is plugged into the AC outlet.

Press Energy Saver key on the control panel. (See page 15)

Perform actions in accordance with each message.

Add Staples (See pages 57-61)

Remove all jammed staples. (See pages 58-61)

Add paper. (See pages 54-55)

Remove the misfed paper. (See pages 41-53)

Turn the Power Switch on the Left Side and the Main Power Switch on the Back of the machine to the OFF and ON. If the error code does not clear, call your Service provider.

Turn the Power Switch on the Left Side and the Main Power Switch on the Back of the machine to the OFF and ON.

Touch the “DARKER” button.

Replace the Toner Bottle. (See page 56)

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