Panasonic KX-MB2060, KX-MB2061 - page 119

Problem Cause & Solution

I cannot make calls. RThe dialing mode setting may be wrong. Change the setting (feature #120

on page 24).

RThe cordless handset is too far from the base unit. Move closer and try again

(KX-MB2060 optional).

RAnother unit is in use. Wait and try again later.

RAnswering machine is being used. Wait and try again later.

The unit does not ring. RThe ringer volume is turned OFF. Adjust it (page 27).

The other party complains

they only hear a fax tone and

cannot talk.

RFAX ONLY mode is set (page 63). Tell the other party the number is only

used for faxes.

RChange the receiving mode to TEL mode (page 64) or TAM/FAX mode

(page 62).

RIf you use a Distinctive Ring service, make sure you have set the same ring

pattern assigned by the telephone company (page 68).

The MRedialN or MPauseN

button on the base unit does

not function properly.

RIf this button is pressed during dialing, a pause will be inserted. If pressed

immediately after a dial tone is obtained, the last number dialed will be

redialed.

The receiving mode does not

function properly.

RDistinctive Ring is set (feature #430 on page 68).

Whenever I try to retrieve my

voice mail messages, I am

interrupted by the fax tone.

RYou are probably entering MGN MBN M9N. This is the default setting for the

fax activation code. If you use a voice mail service, turn the fax activation

feature OFF or reprogram the activation code (feature #434 on page 85).

I cannot page a cordless

handset or base unit

(KX-MB2060 optional).

RThe cordless handset is too far from the base unit.

I cannot receive a fax

document on the computer.

RMake sure the following features are set beforehand.

– PC fax reception (feature #442 on page 86)

– Computer setting for the PC fax reception (feature #443 on page 30)

I cannot display a received fax

document on the web

browser (LAN connection

only).

RMake sure the following features are set beforehand.

– Fax preview mode (feature #448 on page 66)

– Web fax preview access code (feature #450 on page 66)

RYou cannot display a received fax document on the web browser during

printing, copying or scanning. Try again after printing, copying or scanning.

I cannot erase a received fax

document on the web

browser (LAN connection

only).

RView, print or save a received fax document before erasing (page 66).

For assistance, please visit http://www.panasonic.com/help 119

14. Help

Contents

Main Operating Instructions KX-MB2061 Multi-Function Printer Model No. KX-MB2060 For hearing or speech impaired TTY users, TTY: 1-877-833-8855 Page For your safety Important Information For best performance Moving the base unit Important Information Illegal copies 1. Introduction and Installation Table of Contents Accessories Finding the Controls Installation 10.Answering Machine Table of Contents 11.Programmable Features 12.Multi-unit Operation (KX-MB2060 optional) 13.Useful Information 1.1 Supplied accessories 1.2 Accessory information 1.3 Button descriptions of the base unit 1.4 Button descriptions of the cordless handset (KX-MB2060 E D F G 1.5 Display descriptions of the cordless handset (KX-MB2060 1.6 Overview E HGIJF 1.6.1 Base unit front view Page 1.7 Toner cartridge and drum cartridge 1 12 2 3 Page 8 14 1.8 Output tray B A D C 1.9 Recording paper 1 16 2 3 Approx. 2 kg (4.4 lb) 1.9.1 Manual input tray 1 A 2 1.10 Handset unit 1 2 3 CD 1.11 Battery installation / replacement (KX-MB2060 1.12 Belt clip (KX-MB2060 2.1 Connections 2.1.1 Base unit G F E 2.2 Battery charge (KX-MB2060 Page 2.5 Dialing mode for the base unit, and cordless handset (KX-MB2060 optional) 2.6 Selecting the operation mode (Scan/Copy/Fax) 2.7 Setting the original 2.7.1 Using the scanner glass (5/32") 1 2 3 2.8 Help function 1 2 26 3 2.9 Adjusting the volume 2.9.1 Base unit MFaxN MCNMDN 2.9.2 Cordless handset (KX-MB2060 2.10 Date and time 2.10.1 With the base unit 28 MFNMEN MOFFN MFaxN 2.11 Your logo 2.12 Your fax number 2.13 Configuring the unit to access the LAN 2.13.1 Setting up automatically with a DHCP server 1 2 2.13.2 Setting up manually 2.14 Installing Multi-Function Station 2.14.1 Required computer environment 2.14.2 Installing Multi-Function Station on a computer 1 2 3 4 5 2.15 Starting Multi-Function Station Page 3.1 Printing from Windows applications 3. Printer 1 3 3.2 Easy Print Utility 3. Printer 1 3 5 4.1 Scanning from the base unit (Push Scan) MLowerNMStopN MScanN MStartN MSetNMCNMDNMEN Station keys 3 4.1.4 Scan to OCR 3 4.1.5 Scan to email address (LAN connection 4 6 7 8 4.1.6 Scan to FTP server (LAN connection 4 4.1.7 Scan to SMB folder (LAN connection 3 4 4.2 Scanning from a computer (Pull Scan) 4.2.1 Using Multi-Function scan application 2 3 4.2.2 Using Multi-Function Viewer 4 2 3 4 5.1 Making a copy 5.1.1 Using the scanner glass MCopyN MCopy SizeN MResolutionN 5.2 More copying features A 5.2.2 Collate copy 1 3 4 6 7 5.2.3 Quick ID copy feature / Image repeat feature (Scanner glass only) 2 3 4 5 6 7 Page 5.2.6 Edge feature 2 3 4 5 6 7 Page 6.1 Making phone calls 6.1.1 With the base unit MCNMDNMEREDIALN MRedialNMMonitorN MIntercomN 1 2 3 6.2 Answering phone calls 6.2.1 With the base unit 1 2 6.2.2 With the cordless handset (KX-MB2060 1 6.4 One-touch dial feature and shared phonebook MCNMDN MCNMDNMEN MFaxNMLowerN MMenuN 6.4.2 Storing phonebook items 6.4.3 Groups (Cordless handset only, KX-MB2060 optional) 6.4.4 Editing a stored item 6.4.5 Erasing a stored item 6.4.6 Making a phone call using one-touch dial feature (Base unit only) 6.5 Chain dial (Cordless handset only, KX-MB2060 optional) 1 2 3 4 7.1 Caller ID 7. Caller ID 7.1.1 How Caller ID is displayed 7.1.2 Group ringer tone for phonebook (Cordless handset only, KX-MB2060 1 2 3 7.2 Viewing and calling back using caller information 7. Caller ID 7.2.1 With the base unit 3 1 2 7.4 Storing caller information 8.1 Sending a fax manually 8.1.1 Using the scanner glass MRedialN MContrastN MResolutionN 8.2 Sending a fax using one-touch dial feature and phonebook 8.2.1 Using the scanner glass 2 3 4 8.3 Broadcast transmission 8.3.1 Programming items into the broadcast memory 1 2 4 1 2 3 4 8.3.3 Erasing a stored item from the broadcast memory 1 2 3 4 8.3.4 Sending the same document to pre-programmed parties 8.4 Sending an electronic document as a fax message from your computer 1 3 5 6 8.6 Receiving a fax automatically: Auto answer ON 8.6.1 Activating TAM/FAX mode (Telephone Answering Machine/Fax mode) 1 2 MSetNMCNMDNMFNMEN 1 2 MSetNMFNMEN 8.7 Receiving a fax manually: Auto answer OFF 8.7.1 Activating TEL mode MStartN 8.8 Junk fax prohibitor (preventing fax reception from undesired callers) 8.8.1 Activating the junk fax prohibitor 1 2 3 8.10 Web fax preview (LAN connection only) 8.10.1 Activating the fax preview mode 1 8.10.2 Programming the web fax preview access code 1 2 Page 9.1 Distinctive Ring service 9. Distinctive Ring 9.2 Using two or more phone numbers on a single telephone line 9.2.1 Activating the Distinctive Ring feature 1 10.1 Recording your greeting message MEraseN MRecordN MSetN 1 2 3 4 5 10.4 Listening to voice messages MSetNMFNMEN MEraseN MPlaybackN MMenuN 10.4.1 To play back messages 10.6 Transferring a specific voice message to a computer (voice to PC) 1 2 3 4 5 10.7 Receiving all incoming voice messages on your computer 10.7.1 Listening to voice messages 2 3 4 10.8 Listening to voice messages via a web browser (web voice playback) (LAN connection only) 10.8.1 Activating the web voice playback mode 1 10.8.2 Programming the web voice playback code 1 2 10.10 Using the answering machine with the cordless handset (KX-MB2060 optional) 10.10.1 Recording your greeting message 1 2 3 4 5 1 2 10.10.3 Listening to voice messages 1 2 10.10.4 Erasing voice messages 10.10.6 Programming for answering machine 11.1 Base unit programming MMenuN 1 2 3 4 11.1.1 Basic features Page Page Page Page 11.1.2 Fax features Page Page Page Page 11.1.3 TAM features Page 11.1.4 Copy features 11.1.5 PC print features 11.1.6 Scan features Page 11.1.7 LAN features Page Page 11.1.8 Network features (LAN connection only) Page 11.2 Cordless handset programming (KX-MB2060 optional) 11.2.1 Cordless handset features MCNMDN MOFFN Page Page Page 11.2.2 Cordless handset setup 12.1 Operating additional units 12. Multi-unit Operation (KX-MB2060 optional) 12.1.1 Additional cordless handsets 12.2 Registering a cordless handset to a base unit 1 2 12.4 Transferring a call/ conference 12. Multi-unit Operation (KX-MB2060 optional) 12.4.1 To the base unit or another cordless handset (using the cordless handset) 1 2 13.1 Character entry 13.2 Status of the base unit 13.2.1 Using Remote Control 1 2 3 13.3 Canceling the operations 1 2 14.1 Report messages 14.2 Display messages 14.2.1 Base unit Page 14.2.2 Cordless handset (KX-MB2060 optional) Page 14.3 When a function does not work 14.3.1 General 14.3.2 Printing problems ABC 14.3.3 Scanner 14.3.4 Copier 14.3.5 Fax Page Page 14.3.6 Caller ID 14.3.7 Cordless handset (KX-MB2060 optional) Page 14.3.8 Network (LAN connection only) 14.3.9 Answering machine 14.3.10 If a power failure occurs 1 2 3 14.3.12 Notice for KX-MB200/KX-MB700/KX-FLB880 series users 124 Page 15.1 Recording paper jam 15.1.1 When the recording paper has jammed inside of the unit C B Page Page Page Page 15.2 Document jams (Automatic document feeder) Page 16.1 Cleaning the white plates and glass Page Page 16.2 Cleaning the document feeder rollers 17.1 Reference lists and reports (Base unit only) 1 3 2 17.2 Specifications 17.2.2 Cordless handset (KX-MB2060 17.2.3 Charger unit (KX-MB2060 optional) Page 17.3 Information of copyrights and licenses Page Page Page Page Page Page Page Page Page Page Page 18.1 Index # A B C D E G H I J K Q R S T V