50
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Before Requesting Help
Problem
You cannot program items,
such as the dialing mode.
Previously programmed
information is erased.
You cannot store a name
and phone number in the
directory.
While programming or
searching, the unit starts to
ring and stops the program/
search.
The unit does not display
the caller’s name and/or
phone number.
The display goes to the
standby mode while viewing
the Caller List.
When a second call is
received during a
conversation, the unit does
not display the new caller’s
name and/or phone number.
Remedy
≥Programming is not possible while the
unit is in the talk mode or when viewing
the Caller List/directory list.
≥Do not pause for over 60 seconds while
programming.
≥Move closer to the base unit.
≥(›), (‹), BACK (fi) or FWD/EDIT (fl)
may have been pressed when you
picked up the handset. Press
(FUNCTION/EXIT/CH) and try again.
≥If a power failure occurs, programmed
information may be erased. Reprogram
if necessary.
≥You cannot store an item in the directory
while the unit is in the talk mode.
≥Do not pause for over 60 seconds while
storing.
≥To answer the call, press (TALK). Start
again from the beginning after hanging
up.
≥Other telephone equipment may be
interfering with your phone. Disconnect
it and try again.
≥Other electrical appliances connected to
the same outlet may be interfering with
the Caller ID information.
≥Telephone line noise may be affecting
the Caller ID information.
≥Do not pause for over 60 seconds while
searching.
≥The line mode selection is incorrect. See
page 15.