76
Troubleshooting
If the handset display shows error messages, see “If the Following Appear on
Your Display...” (p.75) for the Cause & Remedy.
Telephone System
Problem Cause & Remedy
“No link to base.
Move closer to
base and try
again.” is displayed and an
alarm tone sounds.
•The handset has lost communication with the
base unit. Walk closer to the base unit, and
try again.
•Confirm the base unit’s AC adaptor is
plugged in.
•Raise the base unit antennas.
•If the above remedies do not solve the
problem, the handset may have lost
communication with the base unit. Register
the handset again (p. 55).
Static, sound cuts in/out,
fades. Interference from other
electrical units.
•Move the handset and base unit away from
other electrical appliances (p.3).
•Walk closer to the base unit.
•Raise the base unit antennas.
•Turn on the Clarity Booster feature (p.29).
•If the unit is connected to a telephone line
with DSL service, you may hear noise from
the receiver or speaker during conversations.
We recommend connecting a noise filter
(contact your DSL service provider) to the
telephone line between the unit and the
telephone line jack.
The base unit and/or handset
does not ring. •The ringer volume is turned off. Set to high,
medium, or low (p.19, 20).
The handset display is blank. •If the handset display is blank, fully charge
the battery (p. 12).
You cannot program any
function items. •Programming is not possible while the
handset and/or base unit is being used.
•Do not pause for over 60 seconds while
programming.
•Walk closer to the base unit.
•While another user is listening to messages
or the Answering System is handling a call,
you cannot program. Try again later.
While programming or
searching, the handset or
base unit starts to ring and the
program/search stops.
•A call is coming in. To answer the call, press
[C],[s] or [SP-PHONE].Start again from
the beginning after hanging up.