Support / FAQ

FAQ

Picture - Distortion

The picture is distorted after selecting the "AV" input. What should I do?

Ensure that the device is connected correctly to the TV's Video/Component

green connector.

If using VIDEO or COMPONENT:

Press INPUT , scroll to AV, press to select Video or Component.

Why do black bars appear on the top and bottom and/or sides of the screen?

Change the format (aspect ratio) of the picture by pressing the FORMAT button on the remote control.

Check the aspect settings on your external video source, such as Cable/Satellite box, DVD/Blu-ray Disc player, etc.

Note: Some content, such as film-based movies, are available in extra-wide format. Top and bottom bars are unavoidable.

Why is the picture chaotic and/or torn and/or with a buzz in the speakers?

Check if electrical products such as kitchen appliances, fluorescent lights or light dimmers are nearby. They may interfere with the TV's picture.

Try viewing a picture from another device, such as a DVD player or a game console, to narrow down the source of the problem.

166

(0700203)