Chapter 5Maintenance — Troubleshooting

Troubleshooting

Review the following points. For details, see the corresponding pages.

Problems

Points to be checked

Page

 

ff Is the power plug firmly inserted into the outlet?

 

ff Is the <MAIN POWER> switch set to <OFF>?

48

Power does not turn on.

ff Is the wall outlet supplying electricity?

ff Have the circuit breakers tripped?

 

 

ff Is the lamp indicator <LAMP> or the temperature indicator <TEMP> lit or flashing?

127

 

ff Is the lamp cover attached securely?

131

 

ff Are connections to external devices correctly performed?

39

 

ff Is the input selection setting correct?

51

 

ff Is the [BRIGHTNESS] adjustment setting at a minimum?

63

No image appears.

ff Is the external device that is connected to the projector working properly?

ff Is the shutter function in use?

51

 

 

ff If the power indicator <ON (G)/STANDBY (R)> is flashing in red, consult your

 

dealer.

 

 

 

ff Is the lens cover still attached to the lens?

45

 

ff Is the lens focus set correctly?

49

Image is fuzzy.

ff Is the projection distance appropriate?

31

ff Is the lens dirty?

19

 

 

ff Is the projector installed perpendicular to the screen?

 

ff Is [COLOR] or [TINT] adjusted correctly?

63

Color is pale or grayish.

ff Is the external device connected to the projector adjusted correctly?

39

 

ff Is the RGB cable damaged?

 

ff Is the external device connected correctly to the audio input terminal?

26

Audio is not output.

ff Is [MUTE] in [AUDIO SETTING] set to [ON]?

93

 

ff Is the audio input selection in [AUDIO SETTING] set correctly?

94

Audio is not output from

ff Is [BUILT-IN SP] in [AUDIO SETTING] set to [OFF]?

93

the built-in speaker.

ff Is the audio input selection in [AUDIO SETTING] set correctly?

94

 

ff Are the batteries depleted?

 

ff Is the polarity of the batteries set correctly?

27

 

ff Are there any obstructions between the remote control and the remote control

24

 

signal receiver of the projector?

 

 

 

ff Is the remote control being used beyond its effective operation range?

24

Remote control does not

ff Are other forms of light, such as fluorescent light, affecting the projection?

24

respond.

ff Is the [REMOTE CONTROL] setting in [CONTROL DEVICE SETUP] set to

106

 

[DISABLE]?

 

 

 

ff Is the <REMOTE 2 IN> terminal used for contact control?

143

 

ff Is the ID number setting operation correct?

27

 

ff Is the cable that is connected to the <REMOTE 1 IN> terminal connected to the

28

 

remote control wired terminal?

 

 

Menu screen does not

ff Is the on-screen display function turned off (hidden)?

53

appear.

 

 

Buttons on the control

ff Is the [CONTROL PANEL] setting in [CONTROL DEVICE SETUP] set to

106

[DISABLE]?

panel do not operate.

 

ff Is the <REMOTE 2 IN> terminal used for contact control?

143

 

Image does not display

ff Is the [SYSTEM SELECTOR] selection set correctly?

66

ff Is there a problem with the video tape or other image sources?

correctly.

ff Is a signal which is not compatible with the projector being input?

146

 

 

ff Is the cable too long? (For D‑Sub cables, the cable length should be 10 m (32'10")

 

or shorter.)

 

 

Image from a computer

ff Is the external video output on the laptop computer set correctly? (Ex.: The

 

does not appear.

external output settings may be switched by pressing “Fn” + “F3” or “Fn” + “F10”

 

simultaneously. Since the method varies depending on the computer type, refer to

 

 

 

the user manual provided with your computer.)

 

Image output from DVI‑D

ff Is the [DVI-D IN] setting [EDID3] or [EDID2:PC]?

78

ff The graphics accelerator driver of the computer may need to be updated to the

 

of the computer does not

latest version.

appear.

 

ff The computer may need to be restarted after performing the [DVI-D IN] setting.

78

 

134 - ENGLISH