23

Messages from the Printer Driver

Those messages appear when this printer is used with your PC.
Before Requesting Service
If the trouble persists even when the action suggested below has been taken, press the Power Button to turn off the power
and disconnect and re-connect the Power Cable.
1: The power cannot be switched on.
1: The power plug is not plugged in correctly.
2: The printer does not print.
2-1: The Ink Cassette is not oriented properly, or was not
pushed all the way in.
2-2: There is slack in the Ink Film.
Take up the slack in the Ink Film.
2-3: The paper was loaded back and front in the reverse
side.
2-4: The internal temperature of the printer is too high.
Wait.
2-5: Condensation has formed.
Wait.
3: Printing is not of the expected quality.
3-1: The paper being used is not of the specified type.
3-2: The paper was not loaded correctly.
3-3: Thermal head is dirty. Clean it with the auxiliary Head
Cleaner.
4: The printed pictures are distorted.
4-1: The printer is located near a television, video game,
or other source of electromagnetic waves.
Move the printer so that it is at least one meter away
from the television, video game, etc.
4-2: The printer is located near a stereo speaker, large
motor, or other source of a strong magnetic field.
Move the printer away from the device generating the
magnetic field.
5: Paper jams occur frequently.
5: The paper is creased or curled.
Error Mes sage Meaning/Action
Please wait.
Wait for a moment.
Please insert paper.
There is no paper. Set the paper.
There is no ink.
The Ink Cassette is not inserted. Insert the Ink Cassette.
There is no ink. Replace the Ink Cassette with a new one.
A paper jam has occurred.
Paper jam has occurred. Reset the power and remove the
jammed paper.
If the message is still displayed after the removal of paper, the
printer may be defective. Contact your nearest Panasonic dealer.
Hardware Error occurred. Please abort printing.
This could indicate a number of suspected faults. Abort printing
and cancel the print job. If the message is still displayed after the
reset of power, contact your nearest Panasonic dealer.
The printer is not corresponding to this printer
driver. Please abort printing.
Confirm that the printer driver is installed correctly.
The pr inting pr ocess w ill be aborted.
The print job is cancelled.
Error occurred. Turn the printers power off and then
back on, and then click [Restart] for printing or click
[Abort] for abort.
Some error has occurred. Reset the power, and then restart
printing by clicking [Restart], or cancel the print job by clicking
[Abort].
Communication with the printer has failed. First,
check that the printer is connected properly, and
click [Restart] for printing or click [Abort] for abort.
Communication error has occurred. Confirm the cable connection,
and then restart printing by clicking [Restart], or cancel the print
job by clicking [Abort].