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ªCustomer Services Directory
As of January 2002
For Product Information, Operating Assistance, Literature Request, Dealer Locations,
and all Customer Service inquires please contact:
1-800-211-PANA(7262),
Monday-Friday 9am-9pm Saturday-Sunday 9am-7pm, EST.
or send e-mail consumerproducts@panasonic.com
Service in Puerto Rico
Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/Factory Servicenter:
Ave. 65 de Infanteria. Km. 9.5 San Gabriel Industrial Park Carolina, Puerto Rico 00985 ,,
Phone (787) 750-4300 Fax (787) 768-2910
Centralized Factory Servicenter
Panasonic Services Company
1705 N. Randall Road,
Elgin, IL 60123-7847
Attention: SD Products Repair
Please carefully pack and ship, prepaid and insured, to the Elgin Centralized Factory
Servicenter.
Customer’s in Puerto Rico, please ship or carry in to location below (“Service in Puerto Rico”).
Product Repairs
MAIL TO :Web Site: http://www.panasonic.com
You can purchase parts, accessories or locate your
nearest servicenter by visiting our Web Site.
Accessory Purchases:
1-800-332-5368 (Customer Orders Only)
Panasonic Services 20421 84th Avenue South, Kent, WA 98032
(6 am to 5 pm Monday - Friday; 6 am to 10:30 am Saturday; PST)
(Visa, MasterCard, Discover Card, American Express, Check)