76
FAQs
Problem Actions
HDMI
Sound is unusual
Set the sound setting of the connected equipment to “2ch L.PCM”.
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Check the “HDMI1 / 2 / 3 / 4 Input” setting in the Sound Menu. (p. 27)
If digital sound connection has a problem, select analogue
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sound connection. (p. 69)
Pictures from external
equipment are unusual
when the equipment is
connected via HDMI
Is the HDMI cable connected properly? (p. 61, 66, 67)
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Turn Off the TV and equipment, then turn them On again.
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Check an input signal from the equipment. (p. 70)
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Use an equipment compliant with EIA/CEA-861/861B.
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Network
Cannot connect to the
network
Check the LAN cable is connected properly. (p. 53)
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Check the connections and settings. (p. 53 - 56)
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Check the network equipment and network environment.
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If the problem persists, consult your Internet Service Provider
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or telecommunications company.
Cannot select the file
during DLNA operations
Is media server prepared? (p. 52)
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Check applicable data format. (p. 52)
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Cannot operate VIERA
CAST
Check the connections and settings. (p. 53 - 56)
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The server or connected line might be busy now.
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Digital TV
Note: Digital TV reception is only as good as the antenna and the antenna cabling delivering
the DTV signals to the television. Reliable digital TV reception requires high quality, robust DTV
signals which can only be achieved when using a TV antenna and cabling designed for digital
TV reception.
Further reading please visit: http://www.digitalready.gov.au/publications.aspx where you can
●
download ‘The Digital TV Antenna Systems for Homes Handbook’ information pdf file.
For your safety, the antenna and cabling should be inspected / installed by a licenced installer
●
that should comply with Australian Standard AS1417.1 for Domestic installations or AS1367
for MATV installations.
Connecting devices such
as DTV recorder / PVR /
VCR etc that also require
an antenna connection to
the digital television
After digital TV tuning, (or
re-tuning) some or all DTV
channels are missing
●
Check to ensure your area is covered by DTV transmissions.
Check that the aerial and antenna cable are designed
●
for DTV reception. If you live within 5-10 Km of DTV
transmission towers, a combined VHF / UHF Digital TV
aerial should be adequate. Outside this area, separate VHF
and UHF aerials provide superior reception performance.
If you live in a unit or apartment, check to ensure the Master
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Antenna TV (MATV) system is designed for analogue and
DTV reception. Please consult your body corporate.
To maintain optimum antenna signal quality, use an ‘F’ type
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TV signal splitter (as illustrated) when connecting two or
more devices to the same antenna socket.
Hint: Some degradation of the DTV signal may occur if you
●
are connecting the aerial through an external device (e.g.
DVD Recorder or Set Top Box). In this case it is better to
use a splitter and connect the aerial directly to both devices.
RG6Q Fly Lead
TV
DTV Recorder /
PVR / VCR
Out
in
‘F’ type
Antenna Splitter
Antenna Socket
Wall Plate
RG6Q Fly Lead
RG6Q Fly Lead