Troubleshooting
Note:If you cannot solve a problem using the troubleshooting tips listed below, please contact a qualified service person for help.
A.My monitor doesn’t work, even though the computer appears to work.
1.Make sure the power cord is securely plugged into the monitor.
2.Make sure the monitor is turned on.
3.Try turning the monitor off and then turning it on again.
4.Make sure the monitor’s power cord is plugged into a power outlet and into the AC power adapter. Check to see whether the outlet works by plugging another device (such as a lamp) into the outlet. (If the light on the front of the monitor is lighted, it is getting power. Try the next item on this procedure.)
5.Check the cable connection between the monitor and the computer. The cable connectors must be pushed in all the way.
B.The message “Check Cable” appears on my screen.
This message appears when the video signal cable is not properly connected to the computer.
1.Make sure the analog video signal cable is plugged into the Analog Video Input port on the back of the monitor.
2.Make sure the other end of analog video signal cable is plugged into the computer’s video port.
C.The message “No Sync.” appears on my display.
This message appears when there is no video signal from the computer with cable already connected.
1.Make sure that the computer's power is turn on.
2.Make sure that your graphic card has its output already.
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