Configuring the ReadiVoice System
Proprietary & Confidential 137
Enabling Conference Recording
You can enable your subscribers to record their conferences by configuring
your ReadiVoice system to connect to a recording device or service using a
dial-out connection.
Recording can be initiated using a designated touch-tone command or a
button on the Moderator interface. The sections that follow describe how to
configure and enable a recording connection and how it works.
Enabling Conference Recording Connections
To set up your system for conference recording connections:
1Verify that the voice prompt files used for recording are appropriate for
your business needs or update them as necessary. The voice prompt files
are listed in “Voice Prompts for Conference Recording” on page138.
Polycom recommends professional recording of all voice prompt files. For
file format requirements, see AppendixA .
2Determine the telephone number that the ReadiVoice system can use to
connect to the external recording device or service and the DTMF key
sequence that the ReadiVoice system can use to initiate recording.
3As user cnow, edit the
.odprocrc
file to set up the
recorderPhone
and
recorderSetupString
parameters to implement the recording
configuration determined in 2. See “Recording Configuration Variables in
the .odprocrc File” on page138.
4Save your changes to
.odprocrc
. Then, as root, stop and restart the
ReadiVoice system (see “Stopping and Restarting ReadiVoice Processes”
on page 111) to load the new settings.
5Test the recording capability:
aSet up or open a test subscriber account.
bIn Provisioning, turn on Recorder Dial Out for the test account.
cIf you used the
{externId}
variable in the setup string, make sure the
Subscriber External ID is populated.
dSave the changes to the test account.
eStart a conference as the test subscriber.
fUse the touchtone command for your system to start recording.
gSpeak into the conference to create a recording that you can verify.
hEnd the conference.
Caution! Configure and test conference recording only after operational hours.