Call Coverage Rings (#320) —Release 3.0 or Later
5-51
Call Coverage Rings (#320)
—Release 3.0 or Later
Description
This System Programming procedure defines the number of times intercom,
transferred, and outside calls on lines assigned ownership ring at a n extension
before they are sent to the covering extension. Unlike Call Coverage Rings
(#116) in Release 2.0, Call Coverage Rings in Release 3.0 is programmable on an
individual extension basis.
Related Features
■Call Coverage redirects an extension’s covered calls to the covering
extension.
■You must use Line Coverage Extension (#208) to designate an extension
as the owner of a specific outside line, so the extension can activate Call
Coverage for that line.
■If an extension has Call Coverage and VMS Cover active, covered calls
ring at the covering extension for the specified number of Call Coverage
Rings. Then:
— If the covering extension does not answer, the call is routed to the
voice mailbox of the extension that activated Call Coverage after the
specified number of VMS Cover Rings (#117) or (#321).
— If the covering extension has Do Not Disturb active, the call is
routed immediately to the voice mailbox of the extension that
activated Call Coverage.
Valid Entries
1–9
2 ✔
Programming
(See Figure 2-3 on page 2-22 for the location of special programming buttons such
as s and e on system phones.)
To change the number of times a call rings at an extension before it is sent to the
covering extension:
1. Press 0 0 s s# 3 2 0.
2. Enter the extension number. The current ring setting d isplays.
3. To set Call Coverage Rings, press D until the appropriate value
displays. (See “Valid Entries.”)
4. To set Call Coverage Rings for another extension, press n or
p until the extension number shows on the display. Then repeat
Step 3.
5. Select another procedure or exit progr amming mode.