Call Waiting (#316)
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Call Waiting (#316)
Description
This feature applies only to standard phones.
This System Programming procedure specifies standard phone exte nsions that
are eligible for Call Waiting. Users who receive a call waiting tone hear two beeps
when they are on a call to indicate a second incoming intercom, transfer red, or
outside call. The user can press the switchhook (or Recall or Flash button, i f
available) to put the current call on hold and retrieve the second call. To return to
the first call, the user simply presses the switchhook again.
Related Features
■For instructions for using Call Waiting, see Answering Calls.
■Call Waiting does not apply to parked calls. See Call Park.
Considerations
■This feature is distinct from the local telephone company’s Call Waiting
feature. If you use this system feature, do not use your local telephone
company’s Call Waiting feature.
■The Call Waiting tone (two beeps) is
not
repeated.
■Use Call Waiting only for standard phone extensions. Do not assign Call
Waiting to extensions that have fax machines, credit card scanners,
modems, or auto attendants because the call-waiting tone will interrupt the
data connection.
■You cannot transfer either party connected using Call Waiting, conference
in additional parties, or use feature codes while both calls are act ive.
■Transfer-return, group call distribution, hunt group, and wake-up calls are
not considered incoming calls for this feature.
Valid Entries
1 = Assigned
2 = Not Assigned ✔
Programming
(See Figure 2-3 on page 2-22 for the location of special programming buttons such
as s and e on system phones.)