Problems with Manual Backup
6-21
Display Shows “System Busy” in
System Programming Mode
Possible Cause:
An automatic or manual backup was in progress at the time you
requested a manual backup.
What to do:
Exit the procedure and retry the manual backup after a few minutes.
Display Shows “Backup Failed:Check Card”
in System Programming Mode
Possible Cause 1:
The Backup/Restore PC Card was removed while the backup
was in progress.
What to do:
Check to see whether the PC Card was removed. If it was not, go to
Possible Cause 2. If it was, power down the system, reinsert the PC Card, a nd
reapply power to the system. Restart the Backup Programming—Manual (#124)
procedure.
Possible Cause 2:
The Backup/Restore PC Card or the PARTNER ACS processor
module is corrupted.
What to do:
Try the backup again using the backup procedure— Backup
Programming—Manual (#124).
■If the backup completes successfully, the problem is solved.
■If the backup fails again, try to determine whether the problem is a
corrupted PC Card or a corrupted processor module by trying the backup
twice using two different Backup/Res tore PC Cards:
— If the system will not write to either PC Card, the processor module
is probably corrupted; call the hotline (see page 6-1).
— If the system writes to one of the PC Cards, the original PC Card is
corrupted. See Table 1 on page B-7 for the information about
ordering a new Backup/Restore PC Card.
Display Shows “Backup Failed:SystemBusy”
in System Programming Mode
Possible Cause:
Changes were being made to system programming or central
telephone programming while a backup was in progress.
What to do:
Try Backup Programming—Manual (#124) later when the system is
idle or during nonbusiness hours.