12
T
ROUBLESHOOTING
C
HART
Troubleshooting Chart
Before calling for service, determine the symptoms and follow suggested solutions.
A
UDIO
V
IDEO
Solutions
Noisy Audio Snowy Video
Adjust Antenna Location and Connection
Noisy Audio Multiple Image
Adjust Antenna Location and Connection
Check Antenna Lead-in Wire
Noisy Audio Interference
Move TV from Electrical Appliances, Lights, Vehicles,
and Medical Equipment
No Audio Normal Video
Increase Volume
Change Channel
Noisy Audio No Video
Set TV or Cable Mode Properly
Check Antenna Cables
No Audio No Video / No PIP
Check Power Cord is Plugged into Active Outlet
Adjust Brightness and Audio Controls
Change Channel
Check Cable Connections
Program the Remote Control Again
Check Second Video Source Operation
Normal Audio No Color
Adjust Color Settings
Change Channel
Wrong Audio Normal Video
Check Audio Is Set To Stereo Or Mono, Not SAP
Normal Audio Normal Video
Replace Remote Control Batteries
Intermittent Remote Control Operation
?
0376E PROD.fm Page 12 Tuesday, February 27, 2001 3:36 PM