4. Troubleshooting
If Your Machine Does Not Operate As You Want
When a Message Is Displayed
The following chart contains explanations of common messages. If other messages are displayed, then follow the instructions as displayed.
Note
❒For messages not listed here, see “Troubleshooting” General Settings Guide.
Message | Causes | Solutions | ||
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Cannot detect | An irregular original is | Place custom size originals on the | ||
original size. | placed. See p.11 “Sizes dif- | exposure glass. See p.14 “Placing | ||
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| ficult to detect”. | Originals on the Exposure Glass”. | |
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| Enter the horizontal and vertical |
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| size of the custom size original. See |
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| p.14 “Placing Originals on the Expo- |
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| sure Glass”. |
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| Select paper manually, not with the |
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| Auto Paper Select function. |
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| Do not use the Auto Reduce / En- |
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| large function. |
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| Original is not placed. | Place originals. | |
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Check original | There is no copy paper in | Place the original in the same orien- | ||
orientation. | the same orientation as the | tation as the copy paper. | ||
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| originals. |
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Check paper size. | An irregular paper size is | Press the {Start} key and copying | ||
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| set. | will start on the selected paper. | |
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Rotate Sort is not | A paper size for which Ro- | Select a proper paper size. See p.126 | ||
available with | tate Sort is not available is | “Sort, Rotate Sort, Stack”. | ||
this image size. | selected. |
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It is over sta- | The number of sheets per | Check the stapler capacity. See p.127 | ||
pling capacity. | set is over the staple capac- | “Staple”. | ||
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Cannot staple pa- | The Staple function cannot | Select a paper size that can be used | ||
per of this size. | be used with the paper size | with the Staple function. See p.127 | ||
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| selected. | “Staple”. | |
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Duplex is not | A paper size not available | Select a proper paper size. See p.129 | ||
available with | when using the Duplex | “Duplex”. | ||
this paper size. | function has been selected. |
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