Before contacting a service centre
The date and time have been set incorrectly or the camera has adopted the default settings
$Reset the date and time correctlyThe camera buttons do not operate Camera malfunction
$A card error has occurred while the memory card is in the camera. Incorrect memory card format
$Colour of image is different to the original scene White balance or effect setting is incorrect
$Select appropriate White balance and effectImages are too bright Exposure is excessive
$Reset exposure compensationNo image on external monitorThe external monitor has not been connected properly with the camera$Check the connection cablesThere are incorrect files in the memory card$Insert a memory card that has correct filesWhen using the PC’s explorer, the [Removable Disk] file does not show Cable connection is incorrect
$Check the connection The camera is off
$Turn the camera onThe operating system is not Windows 98SE, 2000, ME, XP,Vista / Mac OS 9.2 - 10.4. Alternatively the PC does not support USB
$Install Windows 98SE, 2000, ME, XP, Vista / Mac OS 9.2 - 10.4 to PC that supports USB
The camera driver is not installed $Install a [USB Storage Driver]
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