Before contacting a service centre

The flash does not fireFlash off mode has been selected$Dis-engage flash off modeThe camera mode can't use the flash$Refer to the FLASH instruction (p.28)Incorrect date and time is displayed

The date and time have been set incorrectly or the camera has adopted the default settings

$Reset the date and time correctly

The camera buttons do not operate Camera malfunction

$Remove/re-insert battery and switch the camera on

A card error has occurred while the memory card is in the camera. Incorrect memory card format

$Re-format the memory cardThe images don't play backIncorrect file name (Violation of DCF format)$Do not change the image file name

Colour of image is different to the original scene White balance or effect setting is incorrect

$Select appropriate White balance and effect

Images are too bright Exposure is excessive

$Reset exposure compensationNo image on external monitorThe external monitor has not been connected properly with the camera$Check the connection cablesThere are incorrect files in the memory card$Insert a memory card that has correct files

When using the PC’s explorer, the [Removable Disk] file does not show Cable connection is incorrect

$Check the connection The camera is off

$Turn the camera onThe operating system is not Windows 98SE, 2000, ME, XP,

Vista / Mac OS 9.2 - 10.4. Alternatively the PC does not support USB

$Install Windows 98SE, 2000, ME, XP, Vista / Mac OS 9.2 - 10.4 to PC that supports USB

The camera driver is not installed $Install a [USB Storage Driver]

PLAY 04

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