Symptom

Check/Remedy

 

 

PC Share Manager function

 

 

 

I can see folders shared through

• Since it shows only files corresponding to the Image, Music, and Movie

the PC Share Manager, but I

categories, files that do not correspond to these categories may not be

cannot see the files.

displayed.

 

 

AllShare function

 

 

 

Video is played intermittently.

• Check if the network is stable.

 

• Check if the network cable is properly connected and if the network is not

 

overloaded.

 

• Wireless connection between the server and the product is unstable.

 

Check the connection.

 

 

AllShare connection between TV

• IP address under the same subnetwork should be unique, otherwise IP collision

and PC is unstable.

can results in such a phenomenon.

 

• Check if you have a firewall enabled.

 

If so, disable the firewall function.

 

 

BD-LIVE

 

 

 

I cannot connect to the BD-LIVE

• Check whether the network connection is successful or not by using Network

server.

Test menu. (See page 41)

 

• Check whether the USB memory device is connected with product or not.

 

• The memory device must have at least 1GB of free space to accommodate the

 

BD-LIVE service.

 

You can check the available size in BD Data Management. (See page 36)

 

• Please check whether the BD-LIVE Internet Connection menu is set to

 

Allow(All).

 

• If all above fails, contact the contents provider or update the latest firmware.

 

 

When using the BD-LIVE service,

• The memory device must have at least 1GB of free space to accommodate the

an error occurs.

BD-LIVE service.

 

You can check the available size in BD Data Management. (See page 36)

 

 

NOTE

When the factory default settings are restored, all the user data stored in the BD data will be deleted.

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