Symptom

Check/Remedy

 

 

PC Share Manager function

 

 

 

I can see folders shared through

• Since it shows only files corresponding to the Image, Music, and Movie

the PC Share Manager, but I

categories, files that do not correspond to these categories may not be

cannot see the files.

displayed.

 

 

AllShare function

 

 

 

Video is played intermittently.

• Check if the network is stable.

 

• Check if the network cable is properly connected and if the network is not

 

overloaded.

 

• Wireless connection between the server and the product is unstable.

 

Check the connection.

 

 

AllShare connection between TV

• IP address under the same subnetwork should be unique, otherwise IP collision

and PC is unstable.

can results in such a phenomenon.

 

• Check if you have a firewall enabled.

 

If so, disable the firewall function.

 

 

BD-LIVE

 

 

 

I cannot connect to the BD-LIVE

• Check whether the network connection is successful or not by using Network

server.

Test menu. (See page 41)

 

• Check whether the USB memory device is connected with product or not.

 

• The memory device must have at least 1GB of free space to accommodate the

 

BD-LIVE service.

 

You can check the available size in BD Data Management. (See page 36)

 

• Please check whether the BD-LIVE Internet Connection menu is set to

 

Allow(All).

 

• If all above fails, contact the contents provider or update the latest firmware.

 

 

When using the BD-LIVE service,

• The memory device must have at least 1GB of free space to accommodate the

an error occurs.

BD-LIVE service.

 

You can check the available size in BD Data Management. (See page 36)

 

 

✎NOTE

When the factory default settings are restored, all the user data stored in the BD data will be deleted.

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