Samsung 171MP 1. Problems related to Installation, 2. Problems related to Screen, English > Main > Troubleshooting > Problems and Solutions, Q & A, Chart, is off, signals

Check before calling for service Problems and Solutions

Q & A

English > Main > Troubleshooting > Problems and Solutions

The following table lists possible problems and their solutions. Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the warranty card, the phone number on the Information section or contact your dealer.

Installation Screen Audio Remote Control

1. Problems related to Installation

Problems related to the monitor installation and their solutions are listed.

Problems	Solutions
It appears the PC does not function	￿ Check if the Display Adapter Driver (VGA Driver) is properly
normally.	installed. (Refer to Installing Driver)
The monitor screen flickers.	￿ Check if the signal cable between the computer and the monitor is
	securely connected and tightened. (Refer to Connecting to a
	Computer)
TV screen is blurred or shows noise	￿ Check if the TV antenna connector is securely connected to the
signals.	external antenna. (Refer to Connecting to TV)
TV signal is not received	￿ Check "Channel system" and make sure you choose the correct
	channel system. (Refer to the Channel System)
	￿ Select "Channel auto program" to configure the channel system
	automatically. (Refer to the Channel System)

2. Problems related to Screen

Problems related to the monitor screen and their solutions are listed.

Problems		Solutions
Screen is blank and power indicator	￿	Ensure that the power cord is firmly connected and the LCD
is off		monitor is on. (Refer to the Connecting Your Monitor)
"Check Signal Cable" message	￿	Ensure that the signal cable is firmly connected to the PC or video
		sources. (Refer to the Connecting Your Monitor)
	￿	Ensure that the PC or video sources are turned on.
"Video mode not supported"	￿	Check the maximum resolution and the frequency of the video
message		adaptor.
	￿	Compare these values with the data in the Preset Timing Modes
		Chart.
Picture rolls vertically.	￿	Check if the signal cable is securely connected. Connect it again
		securely.(Refer to Connecting to a Computer)
Image is not clear. Picture is	￿	Run Frequency Coarse and Fine tuning.
blurred.	￿	Turn on again after removing all accessories (video extension
		cable, etc.)
	￿	Set resolution and frequency to the recommended ranges.
		15 inch model (1024 x 768 @ 60Hz), 17 inch model (1280 x 1024
		@ 60Hz)