There Is a Problem with the Picture

When the TV has trouble with the picture, these steps may help resolve the problem.

Testing the pictureSettings Support Self Diagnosis Start Picture Test

Before you review the list of problems and solutions below, use Start Picture Test to determine if the problem is caused by the TV. The Start Picture Test displays a high definition picture you can examine for flaws or faults.

The problem



Try this!



If your Samsung Television is flickering or dimming sporadically, you may need to

Flickering and

disable some of the energy efficiency features. Disable Energy Saving Mode (


Settings System Eco Solution Energy Saving Mode) or Eco Sensor (




Settings System Eco Solution Eco Sensor) or Motion Lighting (




System Eco Solution Motion Lighting).





If the colour on your Samsung television screen is not correct or the black and white


colours are off, run Start Picture Test (

Settings Support Self Diagnosis


Start Picture Test).




If the test results indicate that the problem is not caused by the TV, do the following:


●● Confirm that the video input connectors are connected to the correct external


device video output connectors.




●● Check the other connections as well. If the TV is connected to an external device


via a component cable, confirm that the Pb, Pr, and Y jacks are plugged into their


proper connectors.






If the colours on your Samsung TV are correct but just a little too dark or bright, try

Screen Brightness

adjusting the following settings first.



●● Select

Settings Picture

Expert Settings menu and adjust the





Backlight, Contrast, Brightness, Sharpness, Colour, and Tint (G/R) settings.



Ghosting, Blurring, or

If you notice ghosting or blurring on the screen, use the Auto Motion Plus function (


Settings Picture Expert Settings Auto Motion Plus) to resolve the issue.